How To Fix /PF1/REQ_AGENT019 - Request agent type &1 does not support bulk category &2

SAP Error Message - Details

• Message type: E = Error

• Message class: /PF1/REQ_AGENT -

• Message number: 019

• Message text: Request agent type &1 does not support bulk category &2

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

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Smart SAP Assistant

• What is the cause and solution for SAP error message /PF1/REQ_AGENT019 - Request agent type &1 does not support bulk category &2 ?

  The SAP error message /PF1/REQ_AGENT019 indicates that a request agent type does not support the specified bulk category. This error typically arises in the context of SAP's Process Integration (PI) or Process Orchestration (PO) when dealing with message processing and request agents.
  Cause:
  
  Incompatible Request Agent: The request agent type specified in the error message does not have the capability to handle the bulk category that is being used in the request.
  Configuration Issues: There may be a misconfiguration in the settings of the request agent or the bulk processing settings.
  Unsupported Bulk Category: The bulk category being referenced may not be supported by the request agent type you are using.
  
  Solution:
  
  
  Check Request Agent Configuration:
  
  Verify the configuration of the request agent in the SAP system. Ensure that the agent type is correctly set up to handle the bulk category you are trying to use.
  You can check the configuration in the Integration Directory or the relevant transaction codes (like SXMB_IFR for Integration Framework).
  
  
  
  Review Bulk Category:
  
  Confirm that the bulk category you are using is supported by the request agent type. You may need to refer to the SAP documentation or consult with your SAP Basis or PI/PO team to understand the supported categories.
  
  
  
  Change Request Agent Type:
  
  If the current request agent type does not support the required bulk category, consider changing to a different request agent type that does support it.
  
  
  
  Consult SAP Notes:
  
  Check for any relevant SAP Notes that may address this specific error. SAP frequently releases notes that provide fixes or workarounds for known issues.
  
  
  
  Testing:
  
  After making changes, test the configuration to ensure that the error is resolved and that the system can process requests as expected.
  
  
  
  Related Information:
  
  SAP Documentation: Refer to the official SAP Help Portal for detailed information on request agents and bulk processing.
  SAP Community: Engage with the SAP Community forums to see if other users have encountered similar issues and what solutions they have found.
  Transaction Codes: Familiarize yourself with relevant transaction codes such as SXMB_MONI for monitoring messages and SXI_MONITOR for integration monitoring.
  
  If the issue persists after following these steps, it may be beneficial to engage with SAP support for further assistance.