How To Fix /PF1/REQ_AGENT018 - Restart information not entered for request agents

SAP Error Message - Details

• Message type: E = Error

• Message class: /PF1/REQ_AGENT -

• Message number: 018

• Message text: Restart information not entered for request agents

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

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Smart SAP Assistant

• What is the cause and solution for SAP error message /PF1/REQ_AGENT018 - Restart information not entered for request agents ?

  The SAP error message /PF1/REQ_AGENT018 indicates that there is a problem with the restart information for request agents in the SAP system. This error typically arises in the context of background processing or when dealing with request agents that handle background jobs.
  Cause:
  The error message usually occurs due to one of the following reasons:
  
  Missing Restart Information: The request agent does not have the necessary restart information configured, which is required for the system to manage and restart background jobs effectively.
  Configuration Issues: There may be issues with the configuration of the request agents or the background processing settings in the SAP system.
  System Errors: There could be underlying system errors or inconsistencies that prevent the request agent from functioning correctly.
  
  Solution:
  To resolve the /PF1/REQ_AGENT018 error, you can take the following steps:
  
  
  Check Request Agent Configuration:
  
  Go to transaction code SM37 to check the status of background jobs and request agents.
  Ensure that the request agents are properly configured and that they have the necessary restart information.
  
  
  
  Review Background Job Settings:
  
  Check the settings for background jobs in transaction SM36 to ensure that they are set up correctly.
  Make sure that the jobs are assigned to the correct request agents.
  
  
  
  Restart the Request Agent:
  
  If the request agent is not functioning properly, you may need to restart it. This can be done through transaction SM50 or SM66 by selecting the appropriate work process and restarting it.
  
  
  
  Check System Logs:
  
  Review the system logs (transaction SM21) for any related errors or warnings that might provide more context about the issue.
  
  
  
  Consult SAP Notes:
  
  Check the SAP Support Portal for any relevant SAP Notes that might address this specific error message. There may be patches or updates available that resolve known issues.
  
  
  
  Contact SAP Support:
  
  If the issue persists after trying the above steps, consider reaching out to SAP Support for further assistance. Provide them with detailed information about the error and the steps you have already taken.
  
  
  
  Related Information:
  
  
  Transaction Codes:
  
  SM37: Monitor Background Jobs
  SM36: Define Background Job
  SM50: Work Process Overview
  SM66: Global Work Process Overview
  SM21: System Log
  
  
  
  Documentation: Refer to the SAP Help Portal for documentation on background processing and request agents.
  
  
  SAP Community: Engage with the SAP Community forums to see if other users have encountered similar issues and what solutions they have found.
  
  
  By following these steps, you should be able to diagnose and resolve the /PF1/REQ_AGENT018 error in your SAP system.