How To Fix /PF1/MSG_LOG_GUI820 - External ID for technical log: &1

SAP Error Message - Details

• Message type: E = Error

• Message class: /PF1/MSG_LOG_GUI -

• Message number: 820

• Message text: External ID for technical log: &1

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

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Smart SAP Assistant

• What is the cause and solution for SAP error message /PF1/MSG_LOG_GUI820 - External ID for technical log: &1 ?

  The SAP error message /PF1/MSG_LOG_GUI820 with the description "External ID for technical log: &1" typically indicates an issue related to the logging of technical messages in the SAP system. This error can occur in various contexts, often when there is a problem with the logging mechanism or when the system is unable to retrieve or display the technical log associated with a specific external ID.
  Possible Causes:
  
  Missing or Corrupted Log Entries: The technical log entries may be missing or corrupted, leading to the inability to retrieve the log for the specified external ID.
  Authorization Issues: The user may not have the necessary authorizations to access the technical log.
  System Configuration Issues: There may be configuration issues in the logging settings or the system itself that prevent the log from being accessed.
  Database Issues: Problems with the database, such as connectivity issues or corruption, can also lead to this error.
  Incorrect External ID: The external ID provided may be incorrect or not exist in the system.
  
  Solutions:
  
  Check External ID: Verify that the external ID you are using is correct and exists in the system.
  Review Authorizations: Ensure that the user has the necessary authorizations to access the technical logs. You may need to consult with your SAP security team.
  Check Log Entries: Use transaction codes like SLG1 (Application Log) to check if there are any entries related to the external ID. If entries are missing, investigate why they are not being logged.
  System Configuration: Review the configuration settings related to logging in your SAP system. Ensure that logging is properly set up and that there are no restrictions in place.
  Database Health Check: Perform a health check on the database to ensure that it is functioning correctly. Look for any errors or issues that may need to be resolved.
  SAP Notes: Check the SAP Support Portal for any relevant SAP Notes that may address this specific error message. There may be patches or updates available that resolve the issue.
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with transaction codes like SLG1 (to view application logs) and SLG2 (to view the log object).
  SAP Support: If the issue persists, consider reaching out to SAP Support for further assistance. Provide them with the error message details and any relevant logs or screenshots.
  Documentation: Review SAP documentation related to logging and error handling for more insights into how to manage and troubleshoot logging issues.
  
  By following these steps, you should be able to identify the cause of the error and implement a suitable solution.