How To Fix /PF1/MSG_EH310 - Response & will be ignored due to a previous resp. of the same category

SAP Error Message - Details

• Message type: E = Error

• Message class: /PF1/MSG_EH -

• Message number: 310

• Message text: Response & will be ignored due to a previous resp. of the same category

Self-Explanatory Message

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Smart SAP Assistant

• What is the cause and solution for SAP error message /PF1/MSG_EH310 - Response & will be ignored due to a previous resp. of the same category ?

  The SAP error message /PF1/MSG_EH310 Response & will be ignored due to a previous resp. of the same category typically occurs in the context of the SAP Event Management (EM) module. This message indicates that a response or action has been received that is of the same category as a previous response, and therefore, the system is ignoring the new response.
  Cause:
  
  Duplicate Responses: The error is primarily caused by receiving multiple responses of the same category for a specific event. For example, if an event has already received a response indicating a certain status (like "Completed"), and another response of the same status is received, the system will ignore the second response.
  Configuration Issues: There may be issues in the configuration of the event management settings that lead to the system not properly handling multiple responses.
  Timing Issues: If responses are sent in quick succession, the system may not process them correctly, leading to this error.
  
  Solution:
  
  Check for Duplicate Responses: Review the event responses being sent to the system. Ensure that you are not sending duplicate responses for the same event.
  Adjust Configuration: If necessary, review and adjust the configuration settings in SAP Event Management to ensure that it can handle multiple responses appropriately.
  Error Handling Logic: Implement error handling logic in your application or integration layer to manage how responses are sent to SAP EM. This may include adding checks to prevent sending duplicate responses.
  Review Event Processing: Ensure that the event processing logic is correctly implemented and that it can handle the expected flow of responses without conflicts.
  
  Related Information:
  
  SAP Notes: Check SAP Notes for any known issues or patches related to this error message. SAP frequently updates its knowledge base with solutions for common issues.
  Event Management Documentation: Review the SAP Event Management documentation for best practices on handling event responses and managing event statuses.
  Transaction Codes: Use transaction codes like SWI1 (Work Item Selection) or SWI2_FREQ (Work Items by Frequency) to monitor and analyze workflow items related to event responses.
  
  If the issue persists after checking for duplicates and adjusting configurations, it may be beneficial to consult with your SAP support team or a consultant who specializes in SAP Event Management for further assistance.