How To Fix /PF1/MSG_CUST898 - Only order type group for recall management is allowed

SAP Error Message - Details

• Message type: E = Error

• Message class: /PF1/MSG_CUST -

• Message number: 898

• Message text: Only order type group for recall management is allowed

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

What else can you do?

First, use our AnswerBot below to get a possible cause and solution (requires a premium subscription).

Also, review the in-depth Common Questions & Answers listed below; you could discover a solution there or be able to connect with others who have faced similar challenges.

You can also try searching the SAP support portal (support.sap.com) but you need a special user ID to access it. It is possible that an SAP support note exists that provides additional details about the mistake or even steps for fixing it.

Smart SAP Assistant

• What is the cause and solution for SAP error message /PF1/MSG_CUST898 - Only order type group for recall management is allowed ?

  The SAP error message /PF1/MSG_CUST898: Only order type group for recall management is allowed typically occurs in the context of recall management processes within SAP. This error indicates that the system is expecting a specific order type group that is configured for recall management, but the order type being used does not meet this requirement.
  Cause:
  
  Incorrect Order Type: The order type being used in the transaction is not part of the defined order type group for recall management.
  Configuration Issues: The configuration for recall management may not be set up correctly, or the order types have not been assigned to the appropriate group.
  User Input Error: The user may have selected an incorrect order type inadvertently.
  
  Solution:
  
  Check Order Type: Verify the order type being used in the transaction. Ensure that it belongs to the order type group that is configured for recall management.
  Configuration Review:
  
  Go to the configuration settings in SAP (usually through SPRO).
  Navigate to the relevant section for recall management and check the settings for order types.
  Ensure that the order types you intend to use are included in the correct order type group.
  
  
  User Training: If the error is due to user input, provide training or documentation to ensure users understand which order types are valid for recall management.
  Consult Documentation: Review SAP documentation or notes related to recall management for any specific requirements or configurations that may be necessary.
  
  Related Information:
  
  Transaction Codes: You may need to use transaction codes like SPRO for configuration or SE11 to check the data dictionary for order types.
  SAP Notes: Check for any relevant SAP Notes that may address this specific error or provide additional guidance on configuring recall management.
  Support: If the issue persists after checking the configuration and order types, consider reaching out to your SAP support team or consulting with an SAP expert for further assistance.
  
  By following these steps, you should be able to resolve the error and ensure that the correct order types are being used for recall management in your SAP system.