How To Fix /PF1/MSG_BC011 - Return for internal item not possible; It was already returned

SAP Error Message - Details

• Message type: E = Error

• Message class: /PF1/MSG_BC -

• Message number: 011

• Message text: Return for internal item not possible; It was already returned

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

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Smart SAP Assistant

• What is the cause and solution for SAP error message /PF1/MSG_BC011 - Return for internal item not possible; It was already returned ?

  The SAP error message /PF1/MSG_BC011 indicates that there is an attempt to return an internal item that has already been returned. This typically occurs in the context of inventory management or logistics processes where items are being tracked for returns.
  Cause:
  
  Duplicate Return Attempt: The most common cause of this error is that the item in question has already been processed for return, and the system does not allow a second return for the same item.
  Incorrect Document Status: The document or transaction status may not allow further returns due to previous processing.
  Configuration Issues: There may be configuration settings in the system that prevent the return of items that have already been returned.
  
  Solution:
  
  Check Return Status: Verify the status of the item in the system. Ensure that it has not already been returned. You can do this by checking the relevant documents or transaction history.
  Review Document Flow: Look at the document flow for the item to confirm that it has been processed correctly. If it has been returned, you may need to create a new document for any further actions.
  Consult with Colleagues: If you are unsure about the status of the item, consult with colleagues or team members who may have processed the return.
  Adjust Configuration: If this error is occurring frequently and is not expected behavior, it may be necessary to review the configuration settings in the SAP system related to returns and inventory management.
  Use Transaction Codes: Utilize transaction codes like MBRL (Return Delivery) or MB1A (Goods Withdrawal) to check the status of the item and ensure that the return process is being followed correctly.
  
  Related Information:
  
  SAP Notes: Check SAP Notes for any known issues or patches related to this error message. SAP frequently updates its knowledge base with solutions for common problems.
  Documentation: Review SAP documentation related to inventory management and returns processing to ensure compliance with best practices.
  User Forums: Engage with SAP user forums or communities where similar issues may have been discussed, and solutions shared.
  
  If the issue persists after following these steps, it may be beneficial to reach out to your SAP support team or a consultant for further assistance.