How To Fix PERFTRAC092 - Internal error while retrieving statistics data

SAP Error Message - Details

• Message type: E = Error

• Message class: PERFTRAC - Messages on Global Performance Analysis

• Message number: 092

• Message text: Internal error while retrieving statistics data

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

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Smart SAP Assistant

• What is the cause and solution for SAP error message PERFTRAC092 - Internal error while retrieving statistics data ?

  The SAP error message PERFTRAC092 indicates an internal error while retrieving statistics data, typically related to performance tracking or monitoring within the SAP system. This error can arise due to various reasons, including issues with the underlying database, inconsistencies in the performance data, or problems with the configuration of the performance monitoring tools.
  Causes:
  
  Database Issues: Corruption or inconsistencies in the database tables that store performance statistics.
  Configuration Errors: Incorrect settings in the performance monitoring configuration.
  System Load: High system load or resource constraints that prevent the retrieval of statistics data.
  Software Bugs: Potential bugs in the SAP software or specific patches that may not have been applied.
  Authorization Issues: Insufficient permissions for the user trying to access the performance data.
  
  Solutions:
  
  
  Check Database Integrity: 
  
  Run database consistency checks to ensure that the tables related to performance statistics are not corrupted.
  Use transaction codes like DB02 to analyze database performance and integrity.
  
  
  
  Review Configuration:
  
  Verify the configuration settings for performance monitoring in transaction RZ20 or RZ21.
  Ensure that the performance monitoring tools are correctly set up and that all necessary parameters are configured.
  
  
  
  System Resources:
  
  Monitor system resources (CPU, memory, disk I/O) to ensure that the system is not under heavy load.
  Consider optimizing performance or scaling resources if necessary.
  
  
  
  Check for Software Updates:
  
  Ensure that your SAP system is up to date with the latest patches and updates. Check the SAP Support Portal for any relevant notes or updates related to this error.
  
  
  
  User Authorizations:
  
  Verify that the user has the necessary authorizations to access performance statistics. Check roles and permissions in transaction PFCG.
  
  
  
  SAP Notes:
  
  Search the SAP Support Portal for any specific SAP Notes related to the error message PERFTRAC092. There may be known issues and recommended fixes.
  
  
  
  Contact SAP Support:
  
  If the issue persists after trying the above solutions, consider reaching out to SAP Support for further assistance. Provide them with detailed information about the error, including any logs or screenshots.
  
  
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes such as ST03N (Workload Analysis), ST04 (Database Performance), and ST06 (Operating System Monitor) for performance monitoring.
  Performance Monitoring Tools: Understand the tools available in SAP for performance monitoring, such as SAP Solution Manager, and how they can be configured and utilized.
  Documentation: Review SAP documentation and guides related to performance monitoring and troubleshooting for additional insights.
  
  By following these steps, you should be able to diagnose and resolve the PERFTRAC092 error in your SAP system.