How To Fix PE687 - You are changing a shift indicated as an employee preference


SAP Error Message - Details

  • Message type: E = Error

  • Message class: PE - Shift Planning: Messages

  • Message number: 687

  • Message text: You are changing a shift indicated as an employee preference

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  • Self-Explanatory Message

    Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

    To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

    Unfortunately, there isn't any extra information in this error notice.



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    Also, review the in-depth Common Questions & Answers listed below; you could discover a solution there or be able to connect with others who have faced similar challenges.

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Smart SAP Assistant

  • What is the cause and solution for SAP error message PE687 - You are changing a shift indicated as an employee preference ?

    The SAP error message PE687 indicates that you are attempting to change a shift that has been marked as an employee preference in the system. This typically occurs in the context of shift planning or scheduling within the SAP Human Capital Management (HCM) module, particularly in the area of time management.

    Cause:

    The error arises when:

    • An employee's preferred shift is being modified or overridden by a user or system process.
    • The system is configured to prevent changes to shifts that are designated as employee preferences to protect the integrity of the employee's desired schedule.

    Solution:

    To resolve this error, you can consider the following approaches:

    1. Review Employee Preferences: Check the employee's shift preferences in the system. If the shift you are trying to change is indeed marked as a preference, you may need to either:

      • Change the employee's preference to allow for the shift change.
      • Discuss with the employee to see if they are willing to adjust their preference.
    2. Change Configuration Settings: If you have the necessary permissions, you can review the configuration settings in the SAP system related to shift planning and employee preferences. Depending on your organization's policies, you may be able to adjust these settings to allow changes to preferred shifts.

    3. Use a Different Shift: If the change is necessary and cannot be made to the preferred shift, consider assigning the employee to a different shift that is not marked as a preference.

    4. Consult Documentation: Refer to SAP documentation or your organization's internal guidelines for handling employee preferences in shift planning. There may be specific procedures in place for managing such situations.

    5. Contact Support: If you are unable to resolve the issue through the above steps, consider reaching out to your SAP support team or system administrator for further assistance. They may have additional insights or access to system logs that can help diagnose the issue.

    Related Information:

    • SAP HCM Module: Understanding the functionalities of the SAP HCM module, particularly in time management and shift planning, can provide context for this error.
    • Employee Preferences: Familiarize yourself with how employee preferences are set up and managed within your organization’s SAP system.
    • User Roles and Permissions: Ensure that you have the appropriate permissions to make changes to employee schedules and preferences, as restrictions may be in place based on user roles.

    By following these steps, you should be able to address the PE687 error and manage employee shift preferences effectively.

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