How To Fix PE565 - No shift could be determined because of the times

SAP Error Message - Details

• Message type: E = Error

• Message class: PE - Shift Planning: Messages

• Message number: 565

• Message text: No shift could be determined because of the times

What causes this issue?

You have changed the times of the current shift.

System Response

On the basis of the changed times, the system attempts to determine the
shift with the greatest amount of overlap (with regard to time) with
the changed times. However, a shift that overlapped with the changed
times was not found. Therefore, the system rejects the changed times.

How to fix this error?

Enter a new shift or modify the times so that the system can determine
a shift.

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message PE565 - No shift could be determined because of the times ?

  The SAP error message PE565 "No shift could be determined because of the times" typically occurs in the context of time management and shift planning within the SAP system, particularly in modules like SAP HCM (Human Capital Management) or SAP Time Management. This error indicates that the system is unable to determine a valid shift for an employee based on the time data provided.
  Causes:
  
  Incorrect Time Data: The time data entered for an employee may not align with the defined shift patterns in the system.
  Missing Shift Definitions: The shift definitions may not be properly configured in the system, or the specific shift for the employee may not exist.
  Time Evaluation Issues: There may be issues with the time evaluation process, such as incorrect configuration or missing parameters.
  Employee Master Data: The employee's master data may not be set up correctly, including their work schedule or shift assignment.
  Date and Time Overlaps: The time entries may overlap with non-working times or holidays, making it impossible to assign a shift.
  
  Solutions:
  
  Check Time Data: Review the time data entered for the employee to ensure it is accurate and aligns with the defined shifts.
  Verify Shift Definitions: Ensure that the shift definitions are correctly configured in the system. Check if the shift exists for the relevant time period.
  Review Employee Master Data: Check the employee's master data for any discrepancies, particularly in the work schedule and shift assignment.
  Adjust Time Evaluation Settings: If necessary, review the time evaluation settings to ensure they are correctly configured to handle the employee's time data.
  Consult Shift Planning: If using shift planning, ensure that the planning is correctly set up and that the employee is assigned to the appropriate shift.
  Check for Overlaps: Ensure that the time entries do not overlap with non-working times or holidays.
  
  Related Information:
  
  Transaction Codes: You may use transaction codes like PA20 (Display HR Master Data) or PT60 (Time Evaluation) to check employee data and time entries.
  Configuration: The configuration for shifts can typically be found in the IMG (Implementation Guide) under "Time Management" or "Work Schedule."
  Documentation: Refer to SAP Help documentation for detailed information on time management and shift planning.
  Support: If the issue persists, consider reaching out to your SAP support team or consulting with an SAP expert for further assistance.
  
  By following these steps, you should be able to identify the cause of the PE565 error and implement the necessary solutions to resolve it.