How To Fix PE502 - Organizational unit &1 &2 is locked

SAP Error Message - Details

• Message type: E = Error

• Message class: PE - Shift Planning: Messages

• Message number: 502

• Message text: Organizational unit &1 &2 is locked

What causes this issue?

The organizational unit selected for Shift Planning is locked. This
situation occurs when:
Data or master data for this organizational unit is being maintained by
another personnel administrator
This organizational unit was selected by another administrator for
shift planning

System Response

The system locks organizational units for parallel processing to
prevent potential loss of information.

How to fix this error?

Find out what other administrator is permitted to process this
organizational unit. When the other administrator finishes maintenance,
you will then be able to access the organizational unit.

Procedure for System Administrators

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message PE502 - Organizational unit &1 &2 is locked ?

  The SAP error message PE502 indicates that an organizational unit (OU) is locked, which prevents certain operations from being performed on that unit. This error typically arises in the context of Human Capital Management (HCM) or Organizational Management (OM) modules, where organizational units are used to structure the organization.
  Cause:
  The error message PE502 can occur due to several reasons:
  
  Manual Locking: The organizational unit may have been manually locked by an administrator or user to prevent changes during a specific period (e.g., during a reorganization or data migration).
  System Locking: The system may automatically lock the organizational unit due to ongoing processes, such as payroll processing or other batch jobs that require data integrity.
  Configuration Issues: There may be configuration settings that inadvertently lock the organizational unit.
  Data Consistency Issues: If there are inconsistencies in the data related to the organizational unit, the system may lock it to prevent further issues.
  
  Solution:
  To resolve the PE502 error, you can take the following steps:
  
  
  Check Lock Status:
  
  Use transaction code SE16N or SE11 to check the relevant tables (e.g., T528A for organizational units) to see if the organizational unit is marked as locked.
  You can also use transaction SM12 to check for any locks on the organizational unit.
  
  
  
  Unlock the Organizational Unit:
  
  If the unit is manually locked, you can unlock it using transaction PPOME (for Organizational Management) or through the relevant configuration settings in the system.
  If the lock is due to a system process, you may need to wait for that process to complete.
  
  
  
  Review Configuration:
  
  Check the configuration settings in the system to ensure that there are no settings that are causing the organizational unit to be locked unintentionally.
  
  
  
  Consult Documentation:
  
  Review SAP documentation or notes related to the specific error message for any additional guidance or updates.
  
  
  
  Contact SAP Support:
  
  If the issue persists and you cannot determine the cause, consider reaching out to SAP support for assistance. They can provide insights based on the specific version and configuration of your SAP system.
  
  
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes such as PPOME (for managing organizational units), SM12 (for checking locks), and SE16N (for table data).
  SAP Notes: Search for SAP Notes related to error PE502 in the SAP Support Portal for any known issues or patches.
  User Roles: Ensure that the user attempting to perform actions on the organizational unit has the necessary authorizations to do so.
  
  By following these steps, you should be able to identify the cause of the PE502 error and take appropriate action to resolve it.