How To Fix PE200 - Pool manager's user name is not known

SAP Error Message - Details

• Message type: E = Error

• Message class: PE - Shift Planning: Messages

• Message number: 200

• Message text: Pool manager's user name is not known

Self-Explanatory Message

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Smart SAP Assistant

• What is the cause and solution for SAP error message PE200 - Pool manager's user name is not known ?

  The SAP error message "PE200 Pool manager's user name is not known" typically occurs in the context of SAP's background processing or when dealing with the SAP spool system. This error indicates that the system is unable to recognize the user name associated with the pool manager, which can lead to issues in processing background jobs or managing spool requests.
  Causes:
  
  User Not Defined: The user specified as the pool manager may not be defined in the SAP system.
  User Deactivation: The user account may be deactivated or locked.
  Authorization Issues: The user may not have the necessary authorizations to perform the required actions.
  Configuration Issues: There may be misconfigurations in the SAP system related to user management or background processing.
  Profile Issues: The user profile may not be correctly set up, leading to recognition issues.
  
  Solutions:
  
  
  Check User Existence:
  
  Go to transaction code SU01 and check if the user specified as the pool manager exists in the system.
  If the user does not exist, create a new user or correct the configuration to point to a valid user.
  
  
  
  User Activation:
  
  Ensure that the user is active and not locked. You can check this in the SU01 transaction.
  If the user is locked, unlock the user account.
  
  
  
  Authorization Check:
  
  Verify that the user has the necessary authorizations to perform the required actions. You can use transaction SU53 to analyze authorization issues after attempting the action that caused the error.
  
  
  
  Configuration Review:
  
  Review the configuration settings related to background processing and spool management. This can be done in transaction SPAD for spool administration.
  Ensure that the pool manager settings are correctly configured.
  
  
  
  Profile Settings:
  
  Check the user profile settings to ensure that they are correctly set up. This can include checking the user’s roles and profiles in transaction PFCG.
  
  
  
  System Logs:
  
  Check the system logs (transaction SM21) for any additional error messages or warnings that might provide more context about the issue.
  
  
  
  Restart Services:
  
  In some cases, restarting the relevant background processing services or the entire SAP system may resolve transient issues.
  
  
  
  Related Information:
  
  SAP Notes: Check SAP Notes for any known issues or patches related to this error message. You can search for relevant notes in the SAP Support Portal.
  Documentation: Review SAP documentation related to user management, background processing, and spool management for best practices and troubleshooting steps.
  Community Forums: Consider checking SAP Community forums or other online resources for similar issues and solutions shared by other users.
  
  If the problem persists after trying the above solutions, it may be necessary to involve your SAP Basis team or SAP support for further investigation.