How To Fix P2328 - Personnel no. substitution incompatible with time entered

SAP Error Message - Details

• Message type: E = Error

• Message class: P2 - Messages for HR Time Management

• Message number: 328

• Message text: Personnel no. substitution incompatible with time entered

Self-Explanatory Message

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Smart SAP Assistant

• What is the cause and solution for SAP error message P2328 - Personnel no. substitution incompatible with time entered ?

  The SAP error message P2328, "Personnel no. substitution incompatible with time entered," typically occurs in the context of time management and personnel administration within the SAP system. This error indicates that there is a mismatch between the personnel number substitution and the time data that has been entered.
  Cause:
  
  
  Substitution Rules: The personnel number substitution may not be valid for the time period or the specific time entry being processed. For example, if a substitution is set up for a specific date range and the time entry falls outside of that range, the system will generate this error.
  
  
  Incorrect Time Entry: The time entry itself may not align with the rules defined for the personnel number substitution. This could include issues like incorrect time types or hours that do not match the expected values.
  
  
  Configuration Issues: There may be configuration issues in the time management settings or in the substitution rules that need to be addressed.
  
  
  Missing Data: Required data for the substitution or time entry may be missing or incorrectly configured.
  
  
  Solution:
  
  
  Check Substitution Rules: Review the substitution rules for the personnel number in question. Ensure that the rules are correctly defined and that they cover the time period for which the time entry is being made.
  
  
  Verify Time Entry: Double-check the time entry for accuracy. Ensure that the time types and hours entered are correct and align with the substitution rules.
  
  
  Adjust Configuration: If there are configuration issues, work with your SAP HR or time management consultant to adjust the settings as needed. This may involve updating the substitution rules or the time management configuration.
  
  
  Consult Documentation: Refer to SAP documentation or help resources for specific guidance on handling personnel number substitutions and time entries.
  
  
  Testing: After making any changes, perform tests to ensure that the error no longer occurs and that the time entries are processed correctly.
  
  
  Related Information:
  
  Transaction Codes: You may need to use transaction codes such as PA30 (Maintain HR Master Data) or PT60 (Time Evaluation) to review and adjust personnel data and time entries.
  SAP Notes: Check for any relevant SAP Notes that may address known issues or provide additional guidance on this error message.
  User Roles: Ensure that the user has the appropriate roles and authorizations to make changes to personnel data and time entries.
  
  If the issue persists after following these steps, it may be beneficial to consult with your SAP support team or a technical consultant who specializes in SAP HR and time management.