How To Fix >P023 - Business partner &1 is locked by &2 in contract account maintenance

SAP Error Message - Details

• Message type: E = Error

• Message class: >P -

• Message number: 023

• Message text: Business partner &1 is locked by &2 in contract account maintenance

Self-Explanatory Message

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Smart SAP Assistant

• What is the cause and solution for SAP error message >P023 - Business partner &1 is locked by &2 in contract account maintenance ?

  The SAP error message "P023 Business partner &1 is locked by &2 in contract account maintenance" indicates that a specific business partner (BP) is currently locked by another user or process in the contract account maintenance module. This typically occurs when multiple users are trying to access or modify the same business partner data simultaneously.
  Cause:
  
  Concurrent Access: Another user is currently editing or viewing the business partner's details, which locks the record for other users.
  System Processes: Background jobs or processes may be accessing the business partner data, causing it to be locked.
  Transaction Errors: If a previous transaction did not complete successfully, it might leave the business partner in a locked state.
  
  Solution:
  
  Wait and Retry: If the lock is due to another user, wait for a few moments and then try to access the business partner again.
  Identify the Locking User: Check who is currently locking the business partner. You can use transaction codes like SM12 (to view and manage locks) to see which user is holding the lock.
  Contact the Locking User: If possible, communicate with the user who is locking the business partner to see if they can release the lock.
  Release the Lock: If the locking user is not available or the lock is due to a system error, a system administrator can manually release the lock using transaction SM12.
  Check for Background Jobs: Ensure that no background jobs are running that might be accessing the business partner data. You can check this using transaction SM37 to view job logs.
  Review System Logs: If the issue persists, review system logs for any errors or warnings that might indicate why the lock is not being released.
  
  Related Information:
  
  Transaction Codes:
  
  SM12: To view and manage locks.
  SM37: To check background jobs.
  SU01: To manage user accounts and check user roles.
  
  
  User Roles: Ensure that users have the appropriate roles and authorizations to access and modify business partner data.
  SAP Notes: Check SAP Notes for any known issues or patches related to this error message.
  Documentation: Refer to SAP documentation for contract account management for more details on business partner handling.
  
  If the problem continues after trying these solutions, it may be necessary to involve your SAP Basis team or support for further investigation.