How To Fix OXT_MISC402 - Error during determination of previous version of extension

SAP Error Message - Details

• Message type: E = Error

• Message class: OXT_MISC - Messages for OXT: Miscellaneous

• Message number: 402

• Message text: Error during determination of previous version of extension

What causes this issue?

Important data from the previous version of the current extension could
not be determined.

System Response

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

How to fix this error?

Retrieval of the previous version is not possible.

Procedure for System Administrators

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message OXT_MISC402 - Error during determination of previous version of extension ?

  The SAP error message OXT_MISC402, which states "Error during determination of previous version of extension," typically occurs in the context of SAP extensions or enhancements, particularly when working with the SAP Business Technology Platform (BTP) or SAP Cloud Platform (SCP). This error indicates that the system is unable to retrieve or determine the previous version of an extension that is being referenced or used.
  Causes:
  
  Versioning Issues: The extension may not have a previous version available, or the versioning information may be corrupted or missing.
  Configuration Problems: There may be misconfigurations in the extension setup or deployment that prevent the system from accessing the previous version.
  Transport Issues: If the extension was transported from one system to another, there may have been issues during the transport process that affected versioning.
  Database Issues: There could be underlying database issues that prevent the retrieval of version information.
  Authorization Issues: The user or service account may not have the necessary permissions to access the version history of the extension.
  
  Solutions:
  
  Check Version History: Verify if the previous version of the extension exists in the system. You can do this by checking the extension's version history in the SAP BTP cockpit or relevant management tools.
  Re-deploy the Extension: If the versioning information is corrupted, consider re-deploying the extension to ensure that all version information is correctly set up.
  Review Configuration: Double-check the configuration settings for the extension to ensure that everything is set up correctly and that there are no missing parameters.
  Transport Logs: If the extension was recently transported, review the transport logs for any errors or warnings that may indicate issues during the transport process.
  Database Consistency Check: Perform a consistency check on the database to ensure that there are no underlying issues affecting the retrieval of version information.
  Check Authorizations: Ensure that the user or service account has the necessary authorizations to access the extension and its version history.
  
  Related Information:
  
  SAP Notes: Check the SAP Support Portal for any relevant SAP Notes that may address this specific error or provide additional troubleshooting steps.
  SAP Community: Engage with the SAP Community forums to see if other users have encountered the same issue and what solutions they may have found.
  Documentation: Review the official SAP documentation related to extension management and versioning for best practices and troubleshooting tips.
  
  If the issue persists after trying the above solutions, it may be necessary to contact SAP Support for further assistance.