How To Fix OUT004 - Payroll Outsourcing version not set up see feature OTVSN


SAP Error Message - Details

  • Message type: E = Error

  • Message class: OUT - Messages for Outsourcing

  • Message number: 004

  • Message text: Payroll Outsourcing version not set up see feature OTVSN

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  • What causes this issue?

    Feature OTVSN has not been configured and activated.

    System Response

    Error message and process stopped

    How to fix this error?

    Configure and activate featture OTVSN

    Procedure for System Administrators

    The system issues an error message and will not allow you to continue with this transaction until the error is resolved.


    Error message extract from SAP system. Copyright SAP SE.


Smart SAP Assistant

  • What is the cause and solution for SAP error message OUT004 - Payroll Outsourcing version not set up see feature OTVSN ?

    The SAP error message OUT004 indicates that the Payroll Outsourcing version has not been set up correctly in the system. This error typically arises when the system is trying to process payroll data for outsourcing but cannot find the necessary configuration.

    Cause:

    The error is caused by the absence of a defined Payroll Outsourcing version in the system. This can happen if:

    • The Payroll Outsourcing feature (OTVSN) has not been configured.
    • The necessary entries for the Payroll Outsourcing version are missing or incorrect.
    • The relevant infotype or configuration settings have not been maintained.

    Solution:

    To resolve the OUT004 error, you can follow these steps:

    1. Access the Feature OTVSN:

      • Go to transaction code PE03 (Feature Maintenance).
      • Look for the feature OTVSN (Payroll Outsourcing Version).
    2. Check Configuration:

      • Ensure that the feature OTVSN is correctly configured. You should have a valid entry for the Payroll Outsourcing version that you are trying to use.
      • If there are no entries, you will need to create one. This typically involves specifying the version number and any other relevant parameters.
    3. Maintain Payroll Area:

      • Ensure that the payroll area is correctly assigned to the Payroll Outsourcing version. You can check this in the configuration settings for payroll.
    4. Review Infotypes:

      • Check if the relevant infotypes (like infotype 0014 for Payroll Status) are correctly maintained for the employees in question.
    5. Consult Documentation:

      • Refer to SAP documentation or help files for detailed instructions on setting up Payroll Outsourcing and the specific requirements for your version.
    6. Testing:

      • After making the necessary changes, run a test payroll to ensure that the error is resolved.

    Related Information:

    • Transaction Codes: PE03 (Feature Maintenance), PA30 (Maintain HR Master Data), and PC00_MXX_CALC (Payroll Calculation).
    • Infotypes: Infotype 0014 (Recurring Payments/Deductions) and Infotype 0015 (Additional Payments) may be relevant depending on your payroll setup.
    • SAP Notes: Check for any relevant SAP Notes that may provide additional guidance or fixes related to this error.

    If the issue persists after following these steps, it may be beneficial to consult with your SAP support team or a consultant who specializes in SAP Payroll configurations.

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