How To Fix OT771 - SAR file for OCS package &1 is empty

SAP Error Message - Details

• Message type: E = Error

• Message class: OT - SAP Online Correction Support (SOCS)

• Message number: 771

• Message text: SAR file for OCS package &1 is empty

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

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Smart SAP Assistant

• What is the cause and solution for SAP error message OT771 - SAR file for OCS package &1 is empty ?

  The SAP error message OT771 indicates that the SAR (SAP Archive) file for the OCS (Online Component Services) package specified is empty. This can occur during the installation or update of SAP components when the system expects to find files in the SAR archive, but the archive is either empty or corrupted.
  Cause:
  
  Corrupted SAR File: The SAR file may have been corrupted during download or transfer.
  Incomplete Download: The SAR file may not have been fully downloaded, leading to an empty or incomplete file.
  Incorrect File Path: The specified path to the SAR file may be incorrect, leading the system to look in the wrong location.
  File Permissions: There may be insufficient permissions to read the SAR file.
  
  Solution:
  
  Re-download the SAR File: Ensure that you download the SAR file again from the SAP Service Marketplace or the appropriate SAP support site. Make sure the download completes successfully.
  Check File Integrity: After downloading, check the file size and compare it with the expected size provided on the download page. If the file size is significantly smaller, it may indicate an incomplete download.
  Verify File Path: Double-check the path specified in the installation or update command to ensure it points to the correct SAR file.
  Check Permissions: Ensure that the user executing the installation has the necessary permissions to access and read the SAR file.
  Use SAPCAR: Use the SAPCAR tool to extract the contents of the SAR file. If the extraction fails, it confirms that the SAR file is indeed corrupted or empty.
  
  Related Information:
  
  SAPCAR Tool: This is the tool used to handle SAR files. You can use it to extract the contents of the SAR file to verify its integrity.
  SAP Notes: Check for any relevant SAP Notes that may address this specific error or provide additional troubleshooting steps.
  SAP Support: If the issue persists after trying the above solutions, consider reaching out to SAP Support for further assistance.
  
  Example Command to Extract SAR File:
  SAPCAR -xvf <path_to_sar_file>
  Replace <path_to_sar_file> with the actual path to your SAR file.
  By following these steps, you should be able to resolve the OT771 error and successfully proceed with your SAP installation or update.