How To Fix OT762 - OCS Package &1: SAR/CAR archive must contain ACP &2


SAP Error Message - Details

  • Message type: E = Error

  • Message class: OT - SAP Online Correction Support (SOCS)

  • Message number: 762

  • Message text: OCS Package &1: SAR/CAR archive must contain ACP &2

  • Show details Hide details


  • Self-Explanatory Message

    Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

    To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

    Unfortunately, there isn't any extra information in this error notice.



    What else can you do?

    First, use our AnswerBot below to get a possible cause and solution (requires a premium subscription).

    Also, review the in-depth Common Questions & Answers listed below; you could discover a solution there or be able to connect with others who have faced similar challenges.

    You can also try searching the SAP support portal (support.sap.com) but you need a special user ID to access it. It is possible that an SAP support note exists that provides additional details about the mistake or even steps for fixing it.


Smart SAP Assistant

  • What is the cause and solution for SAP error message OT762 - OCS Package &1: SAR/CAR archive must contain ACP &2 ?

    The SAP error message OT762 indicates that there is an issue with the OCS (Online Correction Support) package you are trying to import. Specifically, the error states that the SAR (SAP Archive) or CAR (Correction Archive) file you are using does not contain the required ACP (Add-On Component Package) file.

    Cause:

    The error typically occurs due to one of the following reasons:

    1. Missing ACP File: The SAR/CAR archive you are trying to import does not include the necessary ACP file that is required for the OCS package.
    2. Corrupted Archive: The archive file may be corrupted or incomplete, leading to missing components.
    3. Incorrect Archive: You may be using the wrong archive file that does not correspond to the OCS package you are trying to install.

    Solution:

    To resolve the OT762 error, you can follow these steps:

    1. Verify the Archive: Check the contents of the SAR/CAR archive to ensure that it includes the required ACP file. You can do this by using the SAP transaction code SARA or by extracting the archive using the SAPCAR tool.

    2. Download the Correct Archive: If the required ACP file is missing, download the correct SAR/CAR archive from the SAP Support Portal or the appropriate source. Ensure that you are downloading the archive that corresponds to the specific OCS package you are trying to install.

    3. Check for Corruption: If you suspect that the archive may be corrupted, try downloading it again. Ensure that the download completes successfully without interruptions.

    4. Use SAPCAR: If you are extracting the archive manually, use the SAPCAR tool to extract the contents properly. The command typically looks like this:

      SAPCAR -xvf <archive_name>.SAR
    5. Consult SAP Notes: Check for any relevant SAP Notes that may provide additional guidance or updates related to the specific OCS package you are working with.

    6. Contact SAP Support: If you continue to experience issues after verifying the archive and ensuring you have the correct files, consider reaching out to SAP Support for further assistance.

    Related Information:

    • SAPCAR Tool: This is a command-line tool used to create and extract SAP archives. It is essential for handling SAR and CAR files.
    • SAP Support Portal: This is the official site where you can find updates, patches, and documentation related to SAP products.
    • Transaction Codes: Familiarize yourself with relevant transaction codes such as SNOTE for applying notes and SARA for managing archives.

    By following these steps, you should be able to resolve the OT762 error and successfully import the OCS package.

    • Do you have any question about this error?


      Upgrade now to chat with this error.


Instant HelpGet instant SAP help. Start your 7-day free trial now.


Related SAP Error Messages

Click the links below to see the following related messages:

Click on this link to search all SAP messages.


Rating
The AI Support Assistant is great. It provides comprehensive assistance even on the most difficult issues. I highly recommend this service.
Rate 1
John Jordan
SAP Consultant & Author