How To Fix OT571 - Multiple valid systems exist for software component &1 &2

SAP Error Message - Details

• Message type: E = Error

• Message class: OT - SAP Online Correction Support (SOCS)

• Message number: 571

• Message text: Multiple valid systems exist for software component &1 &2

What causes this issue?

You want to reserve a Support Package for a software component which has
multiple valid systems. Only one system can be maintained for a
software component.

System Response

The selected action cannot be executed.

How to fix this error?

You must contact the person responsible for software components or the
system and request a correction of the system data.

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message OT571 - Multiple valid systems exist for software component &1 &2 ?

  The SAP error message OT571 indicates that there are multiple valid systems for a specific software component in the SAP landscape. This typically occurs during system configuration or when trying to perform operations that require a unique system assignment for a software component.
  Cause:
  The error arises when:
  
  There are multiple systems in the landscape that are valid for the specified software component.
  The system is unable to determine which one to use because it finds more than one valid option.
  This can happen during system copy, transport, or when configuring system landscape settings.
  
  Solution:
  To resolve the OT571 error, you can follow these steps:
  
  
  Check System Landscape:
  
  Go to the SAP system and check the system landscape configuration.
  Use transaction code SICF or SMLT to view the software components and their associated systems.
  
  
  
  Identify Valid Systems:
  
  Identify all the systems that are valid for the software component in question.
  You can use transaction SPAM or SAINT to check the installed software components and their versions.
  
  
  
  Remove Duplicates:
  
  If there are duplicate entries for the software component, you may need to remove or deactivate the unnecessary ones.
  Ensure that only one system is marked as valid for the software component.
  
  
  
  Adjust Configuration:
  
  If the configuration is incorrect, adjust it to ensure that the system can uniquely identify the software component.
  This may involve modifying the configuration settings in the SAP system.
  
  
  
  Consult Documentation:
  
  Refer to SAP Notes or documentation related to the specific software component for any additional guidance or known issues.
  
  
  
  Contact SAP Support:
  
  If the issue persists after trying the above steps, consider reaching out to SAP Support for further assistance.
  
  
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes such as SPAM, SAINT, SMLT, and SICF for managing software components and system landscape.
  SAP Notes: Search for SAP Notes related to OT571 for any specific patches or updates that may address the issue.
  System Documentation: Review the documentation for the specific software component to understand its requirements and dependencies.
  
  By following these steps, you should be able to resolve the OT571 error and ensure that your SAP system is correctly configured.