How To Fix OT327 - Unable to detemine the component hierarchy for add-on component &1 &2

OT327 - Overview

• Message type: E = Error

• Message class: OT - SAP Online Correction Support (SOCS)

• Message number: 327

• Message text: Unable to detemine the component hierarchy for add-on component &1 &2

What causes this issue?

Error &v3& occurred while defining the component hierarchy for the
add-on component &v1& &v2&.
Cause of error:
1 - 4:,Delivery event/package cannot be determined in the Correction
Workbench or PPMS
5:,Component type cannot be determined in PPMS
6:,A different component hierarchy model forms the basis of this
add-on component
7 or higher:,Component layer cannot be determined in PPMS

System Response

The selected import condition cannot be used.

How to fix this error?

Cause of error:
1 - 4:,Check that the add-on component &v1& &v2& exists in the
Correction Workbench or PPMS
5:,Check that the default COMP_TYPE exists in the PPMS
6 + 7 or higher:,To clarify and correct the problem, create an IT direct
message under component IMFIT_AGS_SPE_SSDA.

Procedure for System Administrators

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message OT327 - Unable to detemine the component hierarchy for add-on component &1 &2 ?

  The SAP error message OT327, which states "Unable to determine the component hierarchy for add-on component &1 &2," typically occurs during the installation or upgrade of an add-on component in the SAP system. This error indicates that the system is unable to find or resolve the hierarchy of components related to the specified add-on.
  Causes:
  
  Missing or Incomplete Component Information: The add-on component may not be properly defined in the system, or the necessary component hierarchy information is missing.
  Incorrect Add-On Version: The version of the add-on being installed may not be compatible with the current version of the SAP system.
  Corrupted or Incomplete Installation: Previous installations or upgrades may have been incomplete or corrupted, leading to inconsistencies in the component hierarchy.
  Transport Issues: If the add-on was transported from another system, there may have been issues during the transport process that led to missing data.
  
  Configuration Issues: There may be configuration issues in the system