How To Fix OT036 - Internal error: & & & &

SAP Error Message - Details

• Message type: E = Error

• Message class: OT - SAP Online Correction Support (SOCS)

• Message number: 036

• Message text: Internal error: & & & &

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

What else can you do?

First, use our AnswerBot below to get a possible cause and solution (requires a premium subscription).

Also, review the in-depth Common Questions & Answers listed below; you could discover a solution there or be able to connect with others who have faced similar challenges.

You can also try searching the SAP support portal (support.sap.com) but you need a special user ID to access it. It is possible that an SAP support note exists that provides additional details about the mistake or even steps for fixing it.

Smart SAP Assistant

• What is the cause and solution for SAP error message OT036 - Internal error: & & & & ?

  The SAP error message OT036 "Internal error: & & & &" is a generic error message that indicates an internal issue within the SAP system. This error can occur in various contexts and may not provide specific details about the underlying problem. Here are some common causes, potential solutions, and related information:
  Causes:
  
  System Bugs: The error may be due to a bug in the SAP software or a specific transaction.
  Data Inconsistencies: Corrupted or inconsistent data in the database can trigger internal errors.
  Configuration Issues: Incorrect configuration settings in the system can lead to unexpected behavior.
  Memory Issues: Insufficient memory or resources on the application server can cause internal errors.
  Transport Issues: Problems during the transport of objects between systems can lead to inconsistencies.
  
  Solutions:
  
  Check SAP Notes: Search the SAP Support Portal for relevant SAP Notes that may address the specific error. SAP frequently releases notes to fix known issues.
  Transaction Logs: Review the transaction logs (SM21) and short dump analysis (ST22) for more detailed information about the error.
  Data Consistency Check: Use transaction codes like SE11 or SE14 to check for data consistency in the affected tables.
  System Restart: Sometimes, a simple restart of the application server can resolve temporary issues.
  Update System: Ensure that your SAP system is up to date with the latest patches and updates.
  Contact SAP Support: If the issue persists, consider reaching out to SAP Support for assistance, providing them with the error details and any relevant logs.
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with transaction codes like ST22 (Dump Analysis), SM21 (System Log), and SLG1 (Application Log) to gather more information about the error.
  SAP Community: Engage with the SAP Community forums to see if other users have encountered similar issues and what solutions they found.
  Documentation: Review SAP documentation related to the specific module or functionality where the error occurred for additional troubleshooting steps.
  
  Since OT036 is a generic error, the specific context in which it occurs is crucial for diagnosing the issue effectively. Always ensure to document the steps taken and any changes made while troubleshooting.