How To Fix /OSP/A_MSG110 - User &1 is locked (&2)

SAP Error Message - Details

• Message type: E = Error

• Message class: /OSP/A_MSG -

• Message number: 110

• Message text: User &1 is locked (&2)

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

What else can you do?

First, use our AnswerBot below to get a possible cause and solution (requires a premium subscription).

Also, review the in-depth Common Questions & Answers listed below; you could discover a solution there or be able to connect with others who have faced similar challenges.

You can also try searching the SAP support portal (support.sap.com) but you need a special user ID to access it. It is possible that an SAP support note exists that provides additional details about the mistake or even steps for fixing it.

Smart SAP Assistant

• What is the cause and solution for SAP error message /OSP/A_MSG110 - User &1 is locked (&2) ?

  The SAP error message /OSP/A_MSG110 User &1 is locked (&2) indicates that a specific user account is locked in the SAP system. This can happen for various reasons, such as multiple failed login attempts, administrative actions, or security policies in place.
  Cause:
  
  Failed Login Attempts: The user may have entered incorrect credentials multiple times, leading to an automatic lockout.
  Administrative Lock: An administrator may have manually locked the user account for security reasons or due to inactivity.
  Password Expiration: If the user's password has expired and they have not reset it, the account may be locked.
  Security Policies: Certain security settings in the SAP system may enforce account locking after a specified number of failed login attempts.
  
  Solution:
  
  
  Unlock the User Account:
  
  An SAP administrator can unlock the user account using transaction code SU01 (User Maintenance).
  Enter the locked user ID and click on the "Lock/Unlock" button to unlock the account.
  
  
  
  Check User Status:
  
  In transaction SU01, check the user status to see if the account is locked and review any relevant messages.
  
  
  
  Reset Password:
  
  If the account is locked due to password expiration, the administrator can reset the password for the user.
  
  
  
  Review Security Policies:
  
  Review the security settings in the system to understand the lockout policies and adjust them if necessary.
  
  
  
  User Education:
  
  Educate users about the importance of entering correct credentials and the process for resetting passwords to avoid future lockouts.
  
  
  
  Related Information:
  
  
  Transaction Codes:
  
  SU01: User Maintenance
  SU10: Mass User Maintenance (for unlocking multiple users)
  SUIM: User Information System (to check user status and logs)
  
  
  
  SAP Notes: Check SAP Notes for any specific issues related to user locking and security settings.
  
  
  System Logs: Review system logs (transaction SM21) for any related entries that might provide more context on why the user was locked.
  
  
  User Management Best Practices: Implement best practices for user management, including regular audits of user accounts, monitoring for failed login attempts, and ensuring users are aware of password policies.
  
  
  By following these steps, you should be able to resolve the issue of a locked user account in SAP.