How To Fix /OSP/A_MSG069 - Your trip request has been rejected.


SAP Error Message - Details

  • Message type: E = Error

  • Message class: /OSP/A_MSG -

  • Message number: 069

  • Message text: Your trip request has been rejected.

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  • Self-Explanatory Message

    Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

    To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

    Unfortunately, there isn't any extra information in this error notice.



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    Also, review the in-depth Common Questions & Answers listed below; you could discover a solution there or be able to connect with others who have faced similar challenges.

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Smart SAP Assistant

  • What is the cause and solution for SAP error message /OSP/A_MSG069 - Your trip request has been rejected. ?

    The SAP error message /OSP/A_MSG069 Your trip request has been rejected typically occurs in the context of the SAP Travel Management module. This message indicates that a trip request submitted by a user has not been approved and has been rejected for some reason. Here are some common causes, potential solutions, and related information:

    Causes:

    1. Approval Workflow Issues: The trip request may not have passed through the necessary approval workflow, or the approver may have rejected it for specific reasons.
    2. Missing Information: Required fields or information in the trip request may be incomplete or incorrect, leading to rejection.
    3. Policy Violations: The trip may violate company travel policies, such as exceeding budget limits or not adhering to preferred vendors.
    4. System Configuration: There may be issues with the configuration of the travel management system, such as incorrect settings for approval processes.
    5. User Permissions: The user may not have the necessary permissions to submit a trip request or may be submitting it incorrectly.

    Solutions:

    1. Check Approval Status: Review the approval status of the trip request. If it was rejected, check for any comments or reasons provided by the approver.
    2. Review Trip Request Details: Ensure that all required fields are filled out correctly and that the information provided complies with company policies.
    3. Consult Travel Policy: Familiarize yourself with the company's travel policy to ensure that the trip request aligns with the guidelines.
    4. Contact Approver: If the rejection is unclear, reach out to the approver for clarification on why the request was rejected.
    5. System Configuration Review: If you suspect a system issue, consult with your SAP administrator or IT department to review the configuration settings related to travel management.
    6. Permissions Check: Ensure that you have the necessary permissions to submit trip requests and that your user profile is correctly set up in the system.

    Related Information:

    • SAP Notes and Documentation: Check SAP Notes for any known issues or updates related to travel management and trip requests.
    • User Training: Consider undergoing training on the SAP Travel Management module to better understand the submission and approval processes.
    • Help Desk Support: If the issue persists, contact your organization's SAP support team or help desk for further assistance.

    By addressing the potential causes and following the suggested solutions, you should be able to resolve the issue related to the trip request rejection.

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