How To Fix OR010 - No entry exists for the hierarchy class

SAP Error Message - Details

• Message type: E = Error

• Message class: OR - CO-OM Drilldown Reports

• Message number: 010

• Message text: No entry exists for the hierarchy class

Self-Explanatory Message

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Smart SAP Assistant

• What is the cause and solution for SAP error message OR010 - No entry exists for the hierarchy class ?

  The SAP error message OR010 ("No entry exists for the hierarchy class") typically occurs in the context of SAP's Organizational Management (OM) or when dealing with hierarchical data structures. This error indicates that the system is unable to find a relevant entry for the specified hierarchy class in the database.
  Cause:
  
  Missing Hierarchy Class: The hierarchy class you are trying to use does not exist in the system. This could be due to incorrect configuration or data entry.
  Incorrect Configuration: The hierarchy class may not have been properly set up in the system, or it may have been deleted or not activated.
  Authorization Issues: The user may not have the necessary authorizations to access the hierarchy class.
  Data Inconsistency: There may be inconsistencies in the data that prevent the system from recognizing the hierarchy class.
  
  Solution:
  
  
  Check Hierarchy Class Configuration:
  
  Go to the relevant configuration transaction (e.g., PPOME for Organizational Management).
  Verify that the hierarchy class you are trying to use is correctly defined and active.
  
  
  
  Create or Activate Hierarchy Class:
  
  If the hierarchy class does not exist, you may need to create it using the appropriate transaction (e.g., OOCU for customizing).
  Ensure that all necessary settings are configured correctly.
  
  
  
  Check User Authorizations:
  
  Ensure that the user encountering the error has the necessary authorizations to access the hierarchy class.
  You may need to consult with your SAP security team to verify and adjust user roles and permissions.
  
  
  
  Data Consistency Check:
  
  Run consistency checks on the relevant data to ensure there are no discrepancies that could be causing the issue.
  Use transaction codes like PPOME or PPOSE to check the organizational structure.
  
  
  
  Consult Documentation:
  
  Refer to SAP documentation or help resources for specific guidance on the hierarchy class you are working with.
  
  
  
  Contact SAP Support:
  
  If the issue persists after checking the above points, consider reaching out to SAP support for further assistance.
  
  
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes such as PPOME, PPOSE, OOCU, and others related to Organizational Management.
  SAP Notes: Check SAP Notes for any known issues or patches related to the OR010 error.
  User Forums: Engage with SAP community forums or user groups for shared experiences and solutions from other users who may have encountered the same issue.
  
  By following these steps, you should be able to identify the cause of the OR010 error and implement a solution to resolve it.