How To Fix OPS_SE_BIL007 - Header texts could not be retrieved

SAP Error Message - Details

• Message type: E = Error

• Message class: OPS_SE_BIL - Invoice Verification Messages

• Message number: 007

• Message text: Header texts could not be retrieved

What causes this issue?

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

System Response

Function module READ_TEXT triggered an exception.

How to fix this error?

Procedure for System Administrators

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message OPS_SE_BIL007 - Header texts could not be retrieved ?

  The SAP error message OPS_SE_BIL007, which states "Header texts could not be retrieved," typically occurs in the context of billing or invoicing processes within SAP. This error indicates that the system is unable to fetch the header text information for a billing document or related object. Here are some potential causes, solutions, and related information for this error:
  Causes:
  
  Missing Texts: The header texts may not have been maintained in the relevant master data or document.
  Authorization Issues: The user may not have the necessary authorizations to access the text data.
  Configuration Issues: There may be configuration problems in the text management settings in SAP.
  Data Inconsistencies: There could be inconsistencies or corruption in the database that prevent the retrieval of text.
  Language Settings: The language settings in the user profile or the document may not match, leading to issues in fetching the correct texts.
  
  Solutions:
  
  
  Check Text Maintenance: Ensure that the header texts are properly maintained in the relevant master data (e.g., customer master, material master) or billing document.
  
  Navigate to the relevant transaction (e.g., VD02 for customer master) and check the text tab.
  
  
  
  Review Authorizations: Verify that the user has the necessary authorizations to view and edit texts. This can be checked in transaction SU53 after the error occurs.
  
  
  Configuration Review: Check the configuration settings for text management in the relevant module (e.g., SD, MM). Ensure that the text types and access sequences are correctly set up.
  
  Use transaction SPRO to navigate to the relevant configuration settings.
  
  
  
  Database Consistency Check: If you suspect data inconsistencies, consider running database consistency checks or consulting with your SAP Basis team to investigate any potential issues.
  
  
  Language Settings: Ensure that the language settings in the user profile match the language of the texts being retrieved. You can check this in the user settings or by using transaction SU01.
  
  
  Debugging: If the issue persists, consider debugging the program or function module that is responsible for retrieving the header texts. This may require assistance from a developer or SAP support.
  
  
  Related Information:
  
  SAP Notes: Check the SAP Support Portal for any relevant SAP Notes that may address this specific error message or provide additional troubleshooting steps.
  SAP Community: Engage with the SAP Community forums to see if other users have encountered similar issues and what solutions they found effective.
  Documentation: Review SAP documentation related to text management and billing processes for further insights.
  
  If the problem continues after trying the above solutions, it may be beneficial to escalate the issue to your SAP support team or consult with SAP directly for more specialized assistance.