How To Fix OL309 - Function code & is not supported

SAP Error Message - Details

• Message type: E = Error

• Message class: OL - Workflow object types: Run-time system

• Message number: 309

• Message text: Function code & is not supported

What causes this issue?

You have selected a function which is not currently supported.

How to fix this error?

Report this error to SAP.

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message OL309 - Function code & is not supported ?

  The SAP error message OL309, which states "Function code & is not supported," typically occurs when a user attempts to execute a function or transaction that is not available or not permitted in the current context. This can happen for several reasons, including:
  Causes:
  
  Invalid Function Code: The function code entered may not be valid for the current screen or transaction.
  Authorization Issues: The user may not have the necessary authorizations to execute the function associated with the function code.
  Screen Configuration: The screen may not be configured to support the function code due to customizations or settings in the SAP system.
  Transaction Restrictions: Certain transactions may be restricted based on user roles or profiles.
  Program Errors: There may be a bug or issue in the underlying program or transaction that is causing the function code to be unsupported.
  
  Solutions:
  
  Check Function Code: Verify that the function code you are trying to use is correct and applicable to the current transaction or screen.
  User Authorizations: Ensure that the user has the necessary authorizations to perform the action associated with the function code. This can be checked in the user roles and profiles.
  Screen Configuration: If you have access, check the screen configuration to ensure that the function code is supported. This may involve looking at the screen layout or transaction settings.
  Consult Documentation: Refer to SAP documentation or help resources to understand the specific function code and its intended use.
  Contact Support: If the issue persists, consider reaching out to your SAP support team or consulting with SAP support for further assistance. They may be able to provide insights into whether this is a known issue or if there are patches or updates available.
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with the relevant transaction codes and their associated function codes to understand their usage better.
  SAP Notes: Check SAP Notes for any known issues related to the error message OL309. SAP Notes often provide solutions or workarounds for specific problems.
  Debugging: If you have access to debugging tools, you can analyze the program flow to identify where the error is occurring and why the function code is not supported.
  
  By following these steps, you should be able to diagnose and potentially resolve the OL309 error in your SAP environment.