How To Fix OL004 - Termination due to internal program error (&)

SAP Error Message - Details

• Message type: E = Error

• Message class: OL - Workflow object types: Run-time system

• Message number: 004

• Message text: Termination due to internal program error (&)

What causes this issue?

An internal program error occurred.

How to fix this error?

Please report the error to SAP.

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message OL004 - Termination due to internal program error (&) ?

  The SAP error message OL004, which indicates a "Termination due to internal program error," typically points to an issue within the SAP system that is not functioning as expected. This error can arise from various causes, including:
  Causes:
  
  Coding Errors: There may be bugs or issues in the ABAP code that is being executed.
  Data Inconsistencies: Corrupted or inconsistent data in the database can lead to unexpected behavior.
  Configuration Issues: Incorrect configuration settings in the system can trigger this error.
  System Bugs: There may be known bugs in the version of SAP you are using that have not been patched.
  Memory Issues: Insufficient memory or resources allocated to the SAP system can lead to program terminations.
  
  Solutions:
  
  Check the Short Dump: Use transaction code ST22 to analyze the short dump associated with the error. This will provide detailed information about the error, including the program name, line number, and other relevant data.
  Review the Code: If you have access to the ABAP code, review it for any potential issues or bugs. Look for any recent changes that might have introduced the error.
  Data Consistency Check: Run consistency checks on the relevant data tables to ensure there are no corrupt entries.
  SAP Notes: Check the SAP Support Portal for any relevant SAP Notes that might address the specific error or provide patches.
  System Logs: Review the system logs (transaction SM21) for any additional error messages or warnings that might provide context for the issue.
  Contact SAP Support: If the issue persists and you cannot resolve it, consider reaching out to SAP Support for assistance. Provide them with the details from the short dump and any other relevant information.
  
  Related Information:
  
  Transaction Codes: 
  
  ST22: For analyzing short dumps.
  SM21: For checking system logs.
  SE80: For accessing the Object Navigator to review ABAP code.
  
  
  SAP Notes: Regularly check for updates and patches that may resolve known issues.
  System Performance: Monitor system performance and resource allocation to ensure that the system is not running out of memory or other resources.
  
  By following these steps, you should be able to diagnose and potentially resolve the OL004 error in your SAP system.