How To Fix OIT_TRIP_ARCH002 - Customer is assigned in Open Trip

SAP Error Message - Details

• Message type: E = Error

• Message class: OIT_TRIP_ARCH - IS-OIL CMH: Trip Archiving

• Message number: 002

• Message text: Customer is assigned in Open Trip

Self-Explanatory Message

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Smart SAP Assistant

• What is the cause and solution for SAP error message OIT_TRIP_ARCH002 - Customer is assigned in Open Trip ?

  The SAP error message OIT_TRIP_ARCH002 indicates that a customer is assigned to an open trip, which prevents the archiving of trip data. This typically occurs in the context of the SAP Travel Management module, where trips are recorded and managed.
  Cause:
  The error arises when there are open trips associated with a customer, and the system does not allow archiving of trip data while there are still active or open trips linked to that customer. This is a safeguard to ensure that all relevant data is preserved and accessible for reporting and auditing purposes.
  Solution:
  To resolve this error, you need to take the following steps:
  
  
  Identify Open Trips: Use transaction codes such as PR05 (Travel Expenses) or PR06 (Trip Overview) to identify any open trips associated with the customer in question.
  
  
  Close or Complete Open Trips: If there are open trips, you will need to either complete or close them. This may involve:
  
  Finalizing any outstanding expenses.
  Submitting the trip for approval.
  Marking the trip as completed.
  
  
  
  Check for Related Data: Ensure that there are no other dependencies or related data that might be preventing the archiving process. This could include:
  
  Pending approvals.
  Unsettled travel expenses.
  
  
  
  Retry Archiving: Once all open trips are closed and there are no dependencies, you can attempt to archive the trip data again.
  
  
  Consult Documentation: If the issue persists, refer to SAP documentation or consult with your SAP support team for further troubleshooting steps.
  
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes in SAP Travel Management, such as PR05, PR06, and S_AHR_61016300 (for archiving).
  SAP Notes: Check for any SAP Notes related to archiving trips or handling open trips in the SAP Support Portal.
  User Roles: Ensure that you have the necessary permissions to close trips and perform archiving actions.
  
  By following these steps, you should be able to resolve the OIT_TRIP_ARCH002 error and successfully archive the trip data.