How To Fix OIO231 - External ID &1 does not exist in shipment &2

SAP Error Message - Details

• Message type: E = Error

• Message class: OIO - Remote Logistics

• Message number: 231

• Message text: External ID &1 does not exist in shipment &2

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

What else can you do?

First, use our AnswerBot below to get a possible cause and solution (requires a premium subscription).

Also, review the in-depth Common Questions & Answers listed below; you could discover a solution there or be able to connect with others who have faced similar challenges.

You can also try searching the SAP support portal (support.sap.com) but you need a special user ID to access it. It is possible that an SAP support note exists that provides additional details about the mistake or even steps for fixing it.

Smart SAP Assistant

• What is the cause and solution for SAP error message OIO231 - External ID &1 does not exist in shipment &2 ?

  The SAP error message OIO231 indicates that there is an issue with an external ID that is being referenced in a shipment. Specifically, the message states that the external ID (represented by &1) does not exist in the specified shipment (represented by &2). This error typically occurs in the context of logistics and transportation management within SAP.
  Cause:
  
  Incorrect External ID: The external ID being referenced may be incorrect or misspelled.
  Missing Data: The external ID may not have been created or linked properly in the system.
  Data Deletion: The external ID might have been deleted or is no longer valid.
  Configuration Issues: There may be configuration issues in the system that prevent the external ID from being recognized.
  Integration Issues: If the external ID is coming from an external system, there may be issues with the data transfer or integration.
  
  Solution:
  
  Verify External ID: Check the external ID being used in the transaction. Ensure that it is correct and matches the expected format.
  Check Shipment Details: Look up the shipment number (shipment &2) in the system to confirm that it exists and is active.
  Data Consistency: Ensure that the external ID is properly linked to the shipment in the system. You may need to create or update the external ID if it is missing.
  Review Configuration: If you suspect a configuration issue, review the settings related to external IDs and shipments in your SAP system.
  Integration Check: If the external ID is sourced from another system, check the integration process to ensure that data is being transferred correctly.
  Consult Documentation: Refer to SAP documentation or help resources for additional guidance on handling external IDs and shipments.
  
  Related Information:
  
  Transaction Codes: You may want to use transaction codes like VT01N (Create Shipment) or VT02N (Change Shipment) to investigate the shipment details.
  SAP Notes: Check for any relevant SAP Notes that may address this specific error or provide additional troubleshooting steps.
  Support: If the issue persists, consider reaching out to your SAP support team or consulting with an SAP expert for further assistance.
  
  By following these steps, you should be able to identify the root cause of the OIO231 error and implement a solution to resolve it.