How To Fix OE083 - Change shipment that has been created by the external TPI system?

SAP Error Message - Details

• Message type: E = Error

• Message class: OE - IS-Oil: ITA/TPI messages

• Message number: 083

• Message text: Change shipment that has been created by the external TPI system?

What causes this issue?

Do you really want to change shipments that have been created by the
external transportation planning system?
Note: The external TPI system plans the changes and sends these changes
to the SAP Oil & Gas System using a change IDoc.

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

System Response

How to fix this error?

In the SAP Oil & Gas System, you can not change subsequent
documents of orders that have been sent to the transportation planning
system or that have been created by the transportation planning system.
In exceptional cases, for example when the transportation planning
system is not available, you can configure this block function in
Customizing for the Industry Solution Oil & Gas (Downstream). You
can set the message that the system displays to be either an error
message, a warning message, an information message, or you can switch
it off.
To make this setting, choose TD (Transportation and Distribution) ->
TPI
(Transportation Planning Interface) -> Configure Message Handling.

Procedure for System Administrators

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message OE083 - Change shipment that has been created by the external TPI system? ?

  The SAP error message OE083 typically indicates that there is an issue with changing a shipment that has been created by an external Transportation Planning Interface (TPI) system. This error can arise due to various reasons, including data inconsistencies, authorization issues, or system configuration problems.
  Causes of OE083 Error
  
  
  External System Lock: The shipment may be locked or in a state that prevents changes because it was created or is being managed by an external TPI system.
  
  
  Data Inconsistencies: There may be inconsistencies in the shipment data that prevent modifications. This could be due to missing or incorrect information.
  
  
  Authorization Issues: The user attempting to make changes may not have the necessary permissions to modify shipments created by the external system.
  
  
  Configuration Settings: The integration settings between SAP and the external TPI system may not be correctly configured, leading to issues when trying to change shipments.
  
  
  Status of Shipment: The shipment may be in a status that does not allow changes (e.g., completed or invoiced).
  
  
  Solutions
  
  
  Check Shipment Status: Verify the status of the shipment. If it is in a completed or locked state, you may need to revert it to a modifiable state or consult with the external system.
  
  
  Review Authorizations: Ensure that the user has the necessary authorizations to change shipments. This may involve checking user roles and permissions in SAP.
  
  
  Consult External TPI System: If the shipment is managed by an external system, consult with the team responsible for that system to understand any restrictions or locks that may be in place.
  
  
  Data Validation: Check the shipment data for any inconsistencies or missing information. Correct any issues found.
  
  
  Integration Configuration: Review the integration settings between SAP and the external TPI system. Ensure that they are correctly configured to allow for changes to shipments.
  
  
  Error Logs: Check SAP error logs for more detailed information about the error. This can provide insights into what specifically is causing the issue.
  
  
  Contact Support: If the issue persists, consider reaching out to SAP support or your internal IT team for further assistance.
  
  
  Related Information
  
  
  SAP Notes: Look for relevant SAP Notes that may address this specific error or provide guidance on integration with external TPI systems.
  
  
  Documentation: Review the documentation for both SAP and the external TPI system to understand how they interact and any limitations that may exist.
  
  
  User Forums: Engage with SAP community forums or user groups where similar issues may have been discussed, and solutions shared.
  
  
  By following these steps, you should be able to diagnose and resolve the OE083 error effectively.