How To Fix OD864 - Sales order &1 : Shipping point is missing.

SAP Error Message - Details

• Message type: E = Error

• Message class: OD - IS-Oil: TSW Traders' and Schedulers' Workbench messages

• Message number: 864

• Message text: Sales order &1 : Shipping point is missing.

Self-Explanatory Message

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Smart SAP Assistant

• What is the cause and solution for SAP error message OD864 - Sales order &1 : Shipping point is missing. ?

  The SAP error message OD864 indicates that a shipping point is missing for a sales order. This error typically arises when the system cannot determine the shipping point for the sales order due to missing or incorrect data. Here’s a breakdown of the cause, potential solutions, and related information:
  Cause:
  
  Missing Shipping Point: The sales order does not have a shipping point assigned.
  Incorrect Master Data: The customer master or material master may not have the necessary shipping point information.
  Sales Area Configuration: The sales area configuration may not be set up correctly, leading to the inability to determine the shipping point.
  Plant Assignment: The plant assigned to the sales order may not have a shipping point defined.
  Delivery Plant: The delivery plant may not be linked to a shipping point in the system.
  
  Solution:
  
  
  Check Sales Order: 
  
  Go to the sales order in question and check if the shipping point field is populated. If it is empty, you may need to assign a shipping point manually or check the configuration.
  
  
  
  Review Customer Master Data:
  
  Navigate to the customer master data (transaction code XD03 for display) and ensure that the shipping point is correctly assigned in the sales area data.
  
  
  
  Check Material Master Data:
  
  Use transaction code MM03 to check the material master data. Ensure that the shipping point is defined for the relevant plant.
  
  
  
  Verify Sales Area Configuration:
  
  Check the configuration for the sales area (transaction code OVX5) to ensure that the shipping point is correctly assigned to the sales organization, distribution channel, and division.
  
  
  
  Check Plant and Shipping Point Assignment:
  
  Use transaction code OVL2 to verify that the plant is assigned to a shipping point. If not, you will need to create or modify the assignment.
  
  
  
  Create or Modify Shipping Point:
  
  If necessary, create a new shipping point or modify an existing one using transaction code OVL1.
  
  
  
  Recreate the Sales Order: 
  
  If the above steps do not resolve the issue, consider recreating the sales order after ensuring all master data and configurations are correct.
  
  
  
  Related Information:
  
  
  Transaction Codes:
  
  VA03: Display Sales Order
  XD03: Display Customer Master
  MM03: Display Material Master
  OVX5: Sales Area Configuration
  OVL2: Plant/Shipping Point Assignment
  OVL1: Create/Change Shipping Point
  
  
  
  SAP Notes: Check SAP Notes for any known issues or patches related to shipping point determination.
  
  
  Documentation: Refer to SAP Help documentation for detailed information on sales order processing and shipping point determination.
  
  
  By following these steps, you should be able to identify and resolve the issue causing the OD864 error message in SAP.