How To Fix OD837 - Ticket &1 : quantity missing

OD837 - Overview

• Message type: E = Error

• Message class: OD - IS-Oil: TSW Traders' and Schedulers' Workbench messages

• Message number: 837

• Message text: Ticket &1 : quantity missing

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

What else can you do?

First, use our AnswerBot below to get a possible cause and solution (requires a premium subscription).

Also, review the in-depth Common Questions & Answers listed below; you could discover a solution there or be able to connect with others who have faced similar challenges.

You can also try searching the SAP support portal (support.sap.com) but you need a special user ID to access it. It is possible that an SAP support note exists that provides additional details about the mistake or even steps for fixing it.

Smart SAP Assistant

• What is the cause and solution for SAP error message OD837 - Ticket &1 : quantity missing ?

  The SAP error message OD837, which states "Ticket &1: quantity missing," typically occurs in the context of handling tickets in SAP, particularly in the areas of logistics or inventory management. This error indicates that a required quantity field for a ticket (such as a delivery ticket, production ticket, or any other relevant document) is not filled in or is missing.
  
  Cause:
  
  Missing Quantity Entry: The most straightforward cause is that the quantity field has not been filled in when creating or processing the ticket.
  Data Entry Error: There may have been an oversight during data entry, leading to a blank or zero quantity.
  
  Configuration Issues: There could be issues with the configuration of the ticketing process in SAP, which may not enforce quantity entry correctly.
  User Authorization: The user may not have the necessary permissions to enter or modify the quantity field.
  
  
  Solution:
  
  Check the Ticket: Review the ticket referenced in the error message (indicated by &1)