Message type: E = Error
Message class: OD - IS-Oil: TSW Traders' and Schedulers' Workbench messages
Message number: 824
Message text: Sales order &1 : item quantity &2 exceeds tolerance &3
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The SAP error message OD824 indicates that the quantity of a specific item in a sales order exceeds the defined tolerance limit. This error typically arises during the processing of sales orders when the quantity entered for an item surpasses the acceptable range set in the system.
Cause: Tolerance Limits: The system has predefined tolerance limits for sales order quantities. These limits are set to prevent errors in order processing, such as over-ordering or under-ordering. Configuration Settings: The tolerance limits may be configured in the system settings, and they can vary based on the item, customer, or sales organization. Data Entry Error: The user may have mistakenly entered a quantity that is higher than what is allowed.
Solution: Check Tolerance Settings: Navigate to the configuration settings in SAP to review the tolerance limits for sales orders. This can typically be found in the Sales and Distribution (SD) module under the relevant configuration path. Adjust the tolerance limits if
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