How To Fix OD824 - Sales order &1 : item quantity &2 exceeds tolerance &3


OD824 - Overview

  • Message type: E = Error

  • Message class: OD - IS-Oil: TSW Traders' and Schedulers' Workbench messages

  • Message number: 824

  • Message text: Sales order &1 : item quantity &2 exceeds tolerance &3

  • Show details Hide details


  • Self-Explanatory Message

    Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

    To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

    Unfortunately, there isn't any extra information in this error notice.



    What else can you do?

    First, use our AnswerBot below to get a possible cause and solution (requires a premium subscription).

    Also, review the in-depth Common Questions & Answers listed below; you could discover a solution there or be able to connect with others who have faced similar challenges.

    You can also try searching the SAP support portal (support.sap.com) but you need a special user ID to access it. It is possible that an SAP support note exists that provides additional details about the mistake or even steps for fixing it.


OD824 - Details

  • The SAP error message OD824 indicates that the quantity of a specific item in a sales order exceeds the defined tolerance limit. This error typically arises during the processing of sales orders when the quantity entered for an item surpasses the acceptable range set in the system.
    
    Cause: Tolerance Limits: The system has predefined tolerance limits for sales order quantities. These limits are set to prevent errors in order processing, such as over-ordering or under-ordering. Configuration Settings: The tolerance limits may be configured in the system settings, and they can vary based on the item, customer, or sales organization. Data Entry Error: The user may have mistakenly entered a quantity that is higher than what is allowed.
    Solution: Check Tolerance Settings: Navigate to the configuration settings in SAP to review the tolerance limits for sales orders. This can typically be found in the Sales and Distribution (SD) module under the relevant configuration path. Adjust the tolerance limits if

    Already have an account? Login here!




Instant HelpGet instant SAP help. Sign up for our Free Essentials Plan.


OD824 - Related SAP Errors

Click on this link to search all SAP messages.


Rating
The AI Support Assistant is great. It provides comprehensive assistance even on the most difficult issues. I highly recommend this service.
Rate 1
John Jordan
SAP Consultant & Author