How To Fix OD681 - The user master & is incorrectly set up (SY-SUBRC = & ).

SAP Error Message - Details

• Message type: E = Error

• Message class: OD - IS-Oil: TSW Traders' and Schedulers' Workbench messages

• Message number: 681

• Message text: The user master & is incorrectly set up (SY-SUBRC = & ).

What causes this issue?

Your user master was set up incorrectly.

System Response

The execution of the transaction is prohibited.

How to fix this error?

Please inform your system administrator.

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message OD681 - The user master & is incorrectly set up (SY-SUBRC = & ). ?

  The SAP error message OD681 indicates that there is an issue with the user master record for the specified user. This error typically arises when there are inconsistencies or misconfigurations in the user master data, which can prevent the user from performing certain actions or accessing specific functionalities within the SAP system.
  Cause:
  The error message OD681 can be triggered by several factors, including but not limited to:
  
  Missing User Attributes: Required fields in the user master record may not be filled out correctly or are missing.
  Authorization Issues: The user may not have the necessary authorizations to perform the action they are attempting.
  User Locking: The user account may be locked or inactive.
  Profile Assignment: The user may not have the correct profiles assigned to their user master record.
  Invalid User Type: The user type may not be appropriate for the actions being attempted (e.g., dialog user vs. service user).
  Technical Issues: There may be underlying technical issues with the user master data or the database.
  
  Solution:
  To resolve the OD681 error, you can take the following steps:
  
  
  Check User Master Record:
  
  Use transaction code SU01 to display the user master record.
  Verify that all required fields are filled out correctly (e.g., username, user type, validity dates).
  
  
  
  Review Authorizations:
  
  Check the authorization profiles assigned to the user. Ensure that the user has the necessary authorizations to perform the required actions.
  Use transaction code SU53 to analyze authorization failures after the error occurs.
  
  
  
  Check User Status:
  
  Ensure that the user is not locked or inactive. You can check this in the user master record in SU01.
  
  
  
  Profile Assignment:
  
  Ensure that the user has the correct profiles assigned. You can do this in the Profiles tab of the user master record.
  
  
  
  Consult with Basis Team:
  
  If the issue persists, consult with your SAP Basis team to check for any underlying technical issues or inconsistencies in the user master data.
  
  
  
  Check System Logs:
  
  Review system logs (transaction SM21) for any related error messages that might provide additional context.
  
  
  
  Recreate User:
  
  As a last resort, if the user master record is severely corrupted, you may consider deleting and recreating the user.
  
  
  
  Related Information:
  
  
  Transaction Codes:
  
  SU01: User Maintenance
  SU53: Display Authorization Check
  PFCG: Role Maintenance
  SM21: System Log
  
  
  
  SAP Notes: Check SAP Notes for any specific patches or updates related to user master issues.
  
  
  Documentation: Refer to SAP Help documentation for detailed information on user management and authorization concepts.
  
  
  By following these steps, you should be able to identify and resolve the issue causing the OD681 error message in SAP.