How To Fix OD391 - Document & item & is not TSW-relevant, therefore it cannot be scheduled.

SAP Error Message - Details

• Message type: E = Error

• Message class: OD - IS-Oil: TSW Traders' and Schedulers' Workbench messages

• Message number: 391

• Message text: Document & item & is not TSW-relevant, therefore it cannot be scheduled.

What causes this issue?

The document item you want to reference in the TSW nomination is not
relevant for TSW.

System Response

The system prevents you from referencing a non-TSW relevant document
item if the customizing setting for TSW nominations is set to 'Only
schedule TSW relevant documents' (transaction O5TT).

How to fix this error?

You may need to change the nomination settings in customizing
(transaction O5TT) in order to be able to also schedule non-TSW relevant
document items.

Procedure for System Administrators

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message OD391 - Document & item & is not TSW-relevant, therefore it cannot be scheduled. ?

  The SAP error message OD391 indicates that a specific document and item are not relevant for the TSW (Trading and Supply Chain Management) process, which means that the system cannot schedule it for processing. This error typically arises in the context of SAP's TSW module, which is used for managing trading and supply chain operations, particularly in industries like oil and gas.
  Cause:
  
  Document Type: The document type or item may not be configured to be relevant for TSW. This can happen if the document is not intended for trading or supply chain activities.
  Item Category: The item category associated with the document may not be set up for TSW processing.
  Configuration Issues: There may be configuration settings in the TSW module that prevent certain documents or items from being processed.
  Data Inconsistencies: There could be inconsistencies or missing data in the document or item that make it non-relevant for TSW.
  
  Solution:
  
  Check Document and Item Configuration: Verify that the document type and item category are correctly configured to be relevant for TSW. This may involve checking the settings in the SAP configuration (SPRO) for TSW.
  Review Item Master Data: Ensure that the item master data is complete and correctly set up for TSW. This includes checking the relevant fields and settings that determine TSW relevance.
  Consult TSW Settings: Review the TSW settings in the system to ensure that the document and item types are included in the relevant processes.
  Error Logs: Check the error logs for additional details that may provide insight into why the document is not considered TSW-relevant.
  Consult Documentation: Refer to SAP documentation or help resources for specific guidance on TSW configuration and error handling.
  Contact SAP Support: If the issue persists, consider reaching out to SAP support for assistance, especially if it involves complex configuration or system issues.
  
  Related Information:
  
  TSW Configuration: Familiarize yourself with the configuration settings for TSW in SAP, as this will help in understanding how documents and items are classified as relevant or non-relevant.
  SAP Notes: Look for SAP Notes related to TSW and error OD391, as they may provide specific fixes or patches.
  User Forums: Engage with SAP user communities or forums where similar issues may have been discussed, as other users may have encountered and resolved the same error.
  
  By following these steps, you should be able to identify the cause of the error and implement a solution to resolve it.