How To Fix OA917 - ArchiveLink: Customizing cross-check is already active

SAP Error Message - Details

• Message type: E = Error

• Message class: OA - SAP ArchiveLink: Messages for SAP ArchiveLink

• Message number: 917

• Message text: ArchiveLink: Customizing cross-check is already active

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

What else can you do?

First, use our AnswerBot below to get a possible cause and solution (requires a premium subscription).

Also, review the in-depth Common Questions & Answers listed below; you could discover a solution there or be able to connect with others who have faced similar challenges.

You can also try searching the SAP support portal (support.sap.com) but you need a special user ID to access it. It is possible that an SAP support note exists that provides additional details about the mistake or even steps for fixing it.

Smart SAP Assistant

• What is the cause and solution for SAP error message OA917 - ArchiveLink: Customizing cross-check is already active ?

  The SAP error message OA917 ("ArchiveLink: Customizing cross-check is already active") typically occurs in the context of SAP ArchiveLink, which is used for document management and archiving in SAP systems. This error indicates that there is an attempt to activate a customizing cross-check that is already active, which can lead to confusion or conflicts in the system.
  Cause:
  The error is usually caused by one of the following reasons:
  
  Duplicate Activation: The customizing cross-check for ArchiveLink has already been activated in the system, and the system is trying to activate it again.
  Configuration Issues: There may be inconsistencies in the configuration settings related to ArchiveLink.
  System State: The system might be in a state where it does not allow changes to the ArchiveLink settings due to ongoing processes or locks.
  
  Solution:
  To resolve the OA917 error, you can follow these steps:
  
  
  Check Current Settings:
  
  Go to the ArchiveLink customizing settings in the SAP system (transaction code OAC0).
  Verify if the customizing cross-check is already active. If it is, you do not need to activate it again.
  
  
  
  Deactivate and Reactivate:
  
  If you suspect that the settings are not functioning correctly, you can try deactivating the customizing cross-check and then reactivating it.
  Use transaction code OAC0 to navigate to the relevant settings and perform the deactivation and reactivation.
  
  
  
  Review Logs:
  
  Check the system logs (transaction code SLG1) for any additional error messages or warnings that might provide more context about the issue.
  
  
  
  Consult Documentation:
  
  Review the SAP documentation related to ArchiveLink and the specific customizing settings to ensure that you are following the correct procedures.
  
  
  
  Contact SAP Support:
  
  If the issue persists after trying the above steps, consider reaching out to SAP support for further assistance. They may provide insights specific to your system configuration.
  
  
  
  Related Information:
  
  Transaction Codes:
  
  OAC0: ArchiveLink Customizing
  SLG1: Application Log
  
  
  SAP Notes: Check for any relevant SAP Notes that might address this specific error or provide additional troubleshooting steps.
  Documentation: Review the ArchiveLink documentation for best practices and configuration guidelines.
  
  By following these steps, you should be able to resolve the OA917 error and ensure that your ArchiveLink configuration is functioning correctly.