How To Fix OA808 - Enter valid communication type

SAP Error Message - Details

• Message type: E = Error

• Message class: OA - SAP ArchiveLink: Messages for SAP ArchiveLink

• Message number: 808

• Message text: Enter valid communication type

What causes this issue?

You have entered an invalid communication type.

System Response

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

How to fix this error?

Please select a valid communication type via F4 help.

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message OA808 - Enter valid communication type ?

  The SAP error message OA808 "Enter valid communication type" typically occurs when a user is trying to enter or save data in a transaction or program that requires a specific communication type, but the input provided does not match the expected values.
  Cause:
  
  Invalid Input: The user may have entered an invalid or unsupported communication type in the relevant field.
  Configuration Issues: The communication types may not be properly configured in the system, or the user may not have the necessary authorizations to access certain communication types.
  Data Entry Error: There might be a typographical error or incorrect format in the communication type field.
  
  Solution:
  
  Check Input: Ensure that the communication type entered is valid. Refer to the documentation or help text in the SAP system to see the list of acceptable values.
  Configuration Review: If you have access, check the configuration settings for communication types in the relevant module (e.g., Sales and Distribution, Customer Relationship Management). Ensure that the communication types are correctly defined and active.
  User Authorizations: Verify that the user has the necessary authorizations to use the specified communication type. If not, contact your SAP security administrator to adjust the permissions.
  Consult Documentation: Look for any specific guidelines or notes related to the transaction or module you are working with. SAP Help Portal or SAP Notes may provide additional insights.
  Contact Support: If the issue persists after checking the above points, consider reaching out to your SAP support team or consulting SAP's support resources for further assistance.
  
  Related Information:
  
  Transaction Codes: The error may occur in various transaction codes depending on the context (e.g., creating or updating customer/vendor master data).
  SAP Notes: Search for relevant SAP Notes that might address this specific error or provide additional troubleshooting steps.
  User Training: Ensure that users are trained on the correct procedures for entering communication types to minimize errors.
  
  By following these steps, you should be able to resolve the OA808 error and successfully enter the required communication type in SAP.