How To Fix OA773 - SAP ArchiveLink (storage system database problems during retrieval)

OA773 - Overview

• Message type: E = Error

• Message class: OA - SAP ArchiveLink: Messages for SAP ArchiveLink

• Message number: 773

• Message text: SAP ArchiveLink (storage system database problems during retrieval)

What causes this issue?

An error was reported by the partner system.

System Response

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

How to fix this error?

The reason for the error cannot be eliminated from the application
Please inform your system administrator / content server administrator.

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message OA773 - SAP ArchiveLink (storage system database problems during retrieval) ?

  The SAP error message OA773 indicates that there are issues with the ArchiveLink storage system, specifically related to database problems during the retrieval of archived documents. This error can occur for various reasons, and understanding the cause and potential solutions is essential for resolving the issue.
  Causes of OA773 Error
  
  
  Database Connectivity Issues: There may be problems with the connection between the SAP system and the database where the archived documents are stored.
  
  
  Storage System Configuration: Incorrect configuration of the ArchiveLink storage system can lead to retrieval issues. This includes settings related to the database connection, storage paths, or access permissions.
  
  
  Database Corruption: If the database that stores the archived documents is corrupted or has integrity issues, it can prevent successful retrieval.
  
  
  Insufficient Authorizations: The user attempting to retrieve the document may not have the necessary authorizations to access the storage system or the specific documents.
  
  
  Document Not Found: The document being requested may not exist