How To Fix OA648 - Error occurred when saving in file archive

SAP Error Message - Details

• Message type: E = Error

• Message class: OA - SAP ArchiveLink: Messages for SAP ArchiveLink

• Message number: 648

• Message text: Error occurred when saving in file archive

What causes this issue?

An attempt was made to store a multi-sided fax in a file store. Faxes
that consist of several components cannot be stored in a file store.

System Response

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

How to fix this error?

Procedure for System Administrators

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message OA648 - Error occurred when saving in file archive ?

  The SAP error message OA648, which states "Error occurred when saving in file archive," typically indicates an issue related to the archiving process in SAP. This error can occur for various reasons, including configuration issues, file system problems, or permission-related issues. Below are some common causes, potential solutions, and related information for this error:
  Causes:
  
  File System Issues: The target directory for the archive files may not be accessible or may not have enough space.
  Permission Problems: The user or the SAP system may not have the necessary permissions to write to the archive directory.
  Configuration Errors: Incorrect configuration settings in the archiving object or the archiving process can lead to this error.
  Network Issues: If the archive is being saved to a network location, network connectivity issues may cause the error.
  Database Issues: Problems with the database can also lead to archiving errors.
  
  Solutions:
  
  
  Check File System:
  
  Ensure that the target directory for the archive files exists and is accessible.
  Verify that there is sufficient disk space available in the target directory.
  
  
  
  Verify Permissions:
  
  Check the permissions of the directory where the archive files are being saved. Ensure that the SAP user has write permissions.
  If using a network location, ensure that the network share permissions are correctly set.
  
  
  
  Review Configuration:
  
  Check the configuration settings for the archiving object in transaction SARA. Ensure that all settings are correct and that the archiving process is properly defined.
  Review the archiving settings in the relevant customizing transactions.
  
  
  
  Check Network Connectivity:
  
  If the archive is being saved to a network location, ensure that the network connection is stable and that the path is correctly configured.
  
  
  
  Database Check:
  
  Check for any database-related issues that might be affecting the archiving process. This could include locks, performance issues, or other database errors.
  
  
  
  Review Logs:
  
  Check the application logs (transaction SLG1) for more detailed error messages that can provide additional context about the issue.
  
  
  
  SAP Notes:
  
  Search for relevant SAP Notes in the SAP Support Portal that may address this specific error. There may be patches or updates available that resolve known issues.
  
  
  
  Related Information:
  
  
  Transaction Codes: 
  
  SARA: Archive Administration
  SLG1: Application Log
  AL11: Display SAP directories (to check the archive directory)
  
  
  
  Documentation: Review SAP documentation related to archiving processes for best practices and troubleshooting steps.
  
  
  If the issue persists after trying the above solutions, it may be necessary to involve your SAP Basis team or SAP support for further investigation.