How To Fix OA624 - SAP ArchiveLink (error generating print list entry in DMS)

SAP Error Message - Details

• Message type: E = Error

• Message class: OA - SAP ArchiveLink: Messages for SAP ArchiveLink

• Message number: 624

• Message text: SAP ArchiveLink (error generating print list entry in DMS)

What causes this issue?

A process type is not maintained in table TWFDB for the document type
entered in table TOACU.

System Response

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

How to fix this error?

Create a process type in table TWFDB for the document type entered in
table TOACU
or
Change the document type in table TOACU.

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message OA624 - SAP ArchiveLink (error generating print list entry in DMS) ?

  The SAP error message OA624 typically occurs in the context of SAP ArchiveLink when there is an issue generating a print list entry in Document Management System (DMS). This error can arise due to various reasons, and understanding the cause and potential solutions can help in resolving the issue.
  Cause:
  
  Missing or Incorrect Configuration: The ArchiveLink configuration may not be set up correctly, leading to issues in generating print list entries.
  Document Not Found: The document you are trying to print or archive may not exist or may not be accessible in the DMS.
  Authorization Issues: The user may not have the necessary authorizations to access the document or perform the print operation.
  Technical Issues: There may be underlying technical issues, such as problems with the print server or network connectivity.
  Data Inconsistencies: There could be inconsistencies in the data related to the document or the print job.
  
  Solution:
  
  Check Configuration: Verify the ArchiveLink configuration settings in the SAP system. Ensure that all necessary parameters are correctly set up.
  Document Verification: Confirm that the document you are trying to print exists in the DMS and is accessible. You can do this by checking the document's status and ensuring it is not locked or archived incorrectly.
  User Authorizations: Ensure that the user has the appropriate authorizations to access the document and perform print operations. You may need to check the user's roles and permissions.
  Review Print Settings: Check the print settings in the SAP system. Ensure that the print server is correctly configured and operational.
  Check Logs: Review the system logs for any additional error messages or warnings that may provide more context about the issue.
  Technical Support: If the issue persists, consider reaching out to your SAP Basis or technical support team for further investigation. They may need to analyze the system logs or perform additional troubleshooting.
  
  Related Information:
  
  SAP Notes: Check for any relevant SAP Notes that may address this specific error or provide additional troubleshooting steps.
  Documentation: Refer to the official SAP documentation for ArchiveLink and DMS for more detailed information on configuration and troubleshooting.
  Community Forums: Engage with SAP community forums or user groups where similar issues may have been discussed, and solutions shared.
  
  By following these steps, you should be able to identify the cause of the OA624 error and implement a suitable solution.