How To Fix OA423 - Document type & cannot be displayed on this frontend

SAP Error Message - Details

• Message type: E = Error

• Message class: OA - SAP ArchiveLink: Messages for SAP ArchiveLink

• Message number: 423

• Message text: Document type & cannot be displayed on this frontend

What causes this issue?

You have tried to display a document of a specific format which is not
available on your frontend, or it is not defined in customizing that it
is available on your frontend.

System Response

The display was not carried out.
&WHAT_TO_DO& (for system administration)
If a document of this format is to be displayed, check whether a
technical document class of this type is defined:
<DS:TRAN.OAC2>execute function</>

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message OA423 - Document type & cannot be displayed on this frontend ?

  The SAP error message OA423, which states "Document type & cannot be displayed on this frontend," typically occurs when there is an issue with the document type configuration or compatibility with the frontend system you are using. Here are some potential causes, solutions, and related information for this error:
  Causes:
  
  Document Type Configuration: The document type you are trying to access may not be configured correctly in the SAP system.
  Frontend Compatibility: The frontend system (like SAP GUI, Fiori, etc.) may not support the specific document type you are trying to display.
  Authorization Issues: The user may not have the necessary authorizations to view the document type.
  Missing or Incomplete Data: The document may not exist or may be incomplete, leading to display issues.
  System Settings: There may be settings in the SAP system that restrict the display of certain document types on specific frontends.
  
  Solutions:
  
  
  Check Document Type Configuration:
  
  Verify that the document type is correctly configured in the SAP system. This can be done by checking the relevant customizing settings in transaction codes like OAC0 (for document types) or OAC3 (for document type settings).
  
  
  
  Frontend Compatibility:
  
  Ensure that the frontend you are using supports the document type. If you are using SAP Fiori, check if the specific app or tile is designed to handle that document type.
  
  
  
  User Authorizations:
  
  Check the user roles and authorizations to ensure that the user has the necessary permissions to view the document type. This can be done using transaction code SU53 to analyze authorization issues.
  
  
  
  Check Document Existence:
  
  Verify that the document you are trying to access actually exists in the system. You can do this by using the relevant transaction code to search for the document.
  
  
  
  System Settings:
  
  Review any system settings that may restrict the display of certain document types. This may involve checking with your SAP Basis or system administrator.
  
  
  
  SAP Notes and Support:
  
  Check for any relevant SAP Notes that may address this specific error. SAP frequently releases updates and patches that may resolve known issues.
  
  
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with transaction codes related to document management, such as OAC0, OAC3, and others that pertain to document types.
  SAP Community: Engage with the SAP Community forums to see if other users have encountered similar issues and what solutions they found effective.
  SAP Support: If the issue persists, consider reaching out to SAP Support for assistance, especially if it appears to be a bug or a more complex issue.
  
  By following these steps, you should be able to diagnose and resolve the OA423 error in your SAP environment.