How To Fix OA421 - A document of document type & cannot be archived in dialog

SAP Error Message - Details

• Message type: E = Error

• Message class: OA - SAP ArchiveLink: Messages for SAP ArchiveLink

• Message number: 421

• Message text: A document of document type & cannot be archived in dialog

What causes this issue?

You have tried to store a document of a specific format which is not
available on your frontend, or it is not defined in customizing that it
is available on your frontend.

System Response

Storage was rejected by the system.
&WHAT_TO_DO& (for system administration)
If a document of this format is to be stored, check whether a technical
document class of this format is defined:
<DS:TRAN.OAC2>execute function</>

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message OA421 - A document of document type & cannot be archived in dialog ?

  The SAP error message OA421 indicates that a document of a specific document type cannot be archived in dialog mode. This error typically arises when there are issues related to the archiving process or the configuration of the document type in question.
  Cause:
  
  Document Type Configuration: The document type may not be configured for archiving in the system. Each document type must have specific settings that allow it to be archived.
  Archiving Object: The archiving object associated with the document type may not be properly defined or activated.
  Authorization Issues: The user may not have the necessary authorizations to perform archiving operations for that document type.
  Data Consistency: There may be inconsistencies or issues with the data that prevent it from being archived.
  Dialog Mode Restrictions: Some document types may not be allowed to be archived in dialog mode due to system settings or restrictions.
  
  Solution:
  
  
  Check Document Type Configuration:
  
  Go to the transaction code SARA (Archive Administration).
  Check the settings for the specific document type and ensure that it is configured for archiving.
  
  
  
  Verify Archiving Object:
  
  Ensure that the archiving object related to the document type is correctly defined and activated.
  You can check this in the transaction code SARA under the relevant archiving object.
  
  
  
  User Authorizations:
  
  Verify that the user attempting to archive the document has the necessary authorizations. This can be checked in transaction SU53 or by reviewing the user's roles and authorizations.
  
  
  
  Data Consistency Check:
  
  Perform a consistency check on the data to ensure there are no issues preventing archiving. This may involve checking for incomplete documents or related entries.
  
  
  
  Use Background Processing:
  
  If the document type cannot be archived in dialog mode, consider using background processing instead. You can schedule the archiving job in the background using transaction SARA.
  
  
  
  Consult Documentation:
  
  Review SAP documentation or notes related to the specific document type and archiving process for any additional guidance or known issues.
  
  
  
  Related Information:
  
  Transaction Codes:
  
  SARA: Archive Administration
  SARI: Archive Information System
  SAD1: Archive Document Management
  
  
  SAP Notes: Check for any relevant SAP Notes that may address specific issues related to archiving for the document type in question.
  SAP Community: Engage with the SAP Community forums for insights from other users who may have encountered similar issues.
  
  If the problem persists after following these steps, it may be necessary to consult with your SAP Basis or technical team for further investigation and resolution.