How To Fix OA420 - SAP ArchiveLink (error in storage system)

OA420 - Overview

• Message type: E = Error

• Message class: OA - SAP ArchiveLink: Messages for SAP ArchiveLink

• Message number: 420

• Message text: SAP ArchiveLink (error in storage system)

What causes this issue?

Database error
The content server database cannot be accessed or an error message is
returned as the response to an inquiry.

System Response

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

How to fix this error?

Inform your content server administrator.

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message OA420 - SAP ArchiveLink (error in storage system) ?

  The SAP error message OA420 indicates that there is an issue with the ArchiveLink storage system. This error typically arises when the system is unable to access or interact with the storage system where documents are archived. Here are some common causes, solutions, and related information for this error:
  Causes:
  
  
  Configuration Issues: The ArchiveLink storage system may not be configured correctly in the SAP system.
  Network Issues: There may be network connectivity problems between the SAP system and the storage system.
  Storage System Unavailability: The storage system may be down or not reachable due to maintenance or other issues.
  Authorization Problems: The user or the system may not have the necessary permissions to access the storage system.
  Document Format Issues: The document being archived may be in an unsupported format or corrupted.
  Database Issues: There may be issues with the database that stores the ArchiveLink data.
  
  Solutions:
  
  Check Configuration: Verify the configuration settings for the ArchiveLink storage system in