How To Fix OA400 - SAP ArchiveLink (error in storage system)

SAP Error Message - Details

• Message type: E = Error

• Message class: OA - SAP ArchiveLink: Messages for SAP ArchiveLink

• Message number: 400

• Message text: SAP ArchiveLink (error in storage system)

What causes this issue?

Internal error.
An internal error occured in the connected content server.

System Response

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

How to fix this error?

Inform your content server administrator.

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message OA400 - SAP ArchiveLink (error in storage system) ?

  The SAP error message OA400 typically indicates that there is an issue with the ArchiveLink storage system. This error can arise due to various reasons, such as configuration issues, connectivity problems, or issues with the storage system itself. Here’s a breakdown of the potential causes, solutions, and related information for this error:
  Causes:
  
  Configuration Issues: The ArchiveLink settings may not be correctly configured in the SAP system or the storage system.
  Connectivity Problems: There may be network issues preventing the SAP system from communicating with the storage system.
  Storage System Errors: The storage system itself may be down or experiencing issues, such as insufficient storage space or file system errors.
  Authorization Issues: The user may not have the necessary permissions to access the ArchiveLink storage system.
  Document Type Configuration: The document type may not be properly configured for archiving.
  
  Solutions:
  
  
  Check Configuration:
  
  Verify the ArchiveLink configuration in transaction OAC0 (ArchiveLink Administration) and ensure that the storage system is correctly set up.
  Check the settings for the document types in transaction OAC3.
  
  
  
  Test Connectivity:
  
  Use transaction OAC2 to test the connection to the storage system. Ensure that the network is functioning correctly and that the storage system is reachable.
  
  
  
  Review Storage System Status:
  
  Check the status of the storage system. Ensure that it is operational and that there are no issues such as full storage or system errors.
  
  
  
  Check Authorizations:
  
  Ensure that the user has the necessary authorizations to access the ArchiveLink storage system. This can be checked in transaction SU53 or by reviewing the user roles.
  
  
  
  Review Logs:
  
  Check the SAP application logs (transaction SLG1) for any additional error messages or details that can provide more context about the issue.
  
  
  
  Consult Documentation:
  
  Review the SAP documentation for ArchiveLink and the specific storage system being used for any known issues or additional configuration steps.
  
  
  
  Contact Support:
  
  If the issue persists after checking the above points, consider reaching out to SAP support for further assistance.
  
  
  
  Related Information:
  
  
  Transaction Codes:
  
  OAC0: ArchiveLink Administration
  OAC2: Test Storage System
  OAC3: Document Type Configuration
  SLG1: Application Log
  
  
  
  SAP Notes: Search for relevant SAP Notes in the SAP Support Portal that may address specific issues related to ArchiveLink and the OA400 error.
  
  
  Documentation: Review the official SAP Help documentation for ArchiveLink for detailed configuration and troubleshooting steps.
  
  
  By following these steps, you should be able to identify and resolve the OA400 error in your SAP ArchiveLink setup.