How To Fix OA307 - SAP ArchiveLink (SAP kernel error)

SAP Error Message - Details

• Message type: E = Error

• Message class: OA - SAP ArchiveLink: Messages for SAP ArchiveLink

• Message number: 307

• Message text: SAP ArchiveLink (SAP kernel error)

What causes this issue?

A request was to be sent to a content server.
The SAP kernel could not forward the request to the content server.

System Response

An error was reported by the SAP kernel.
Parameter RPCHOST is too long. The error occurred while calling the
kernel function (programming error).

How to fix this error?

The kernel functions of the content server connection should not be
used for your own programs. The content server functionality can only
be used via the SAP ArchiveLink function modules.

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message OA307 - SAP ArchiveLink (SAP kernel error) ?

  The SAP error message OA307 typically indicates an issue related to SAP ArchiveLink, which is a component used for document management and archiving in SAP systems. The error message itself usually points to a problem with the ArchiveLink configuration or the underlying kernel.
  Cause:
  The OA307 error can be caused by several factors, including:
  
  Kernel Issues: The SAP kernel may be outdated or corrupted, leading to problems with ArchiveLink functionality.
  Configuration Errors: Incorrect settings in the ArchiveLink configuration can lead to this error. This includes issues with the content repository, storage system, or document types.
  Authorization Problems: The user may not have the necessary authorizations to access the ArchiveLink functionality.
  Database Issues: Problems with the database where the archived documents are stored can also trigger this error.
  Network Issues: If the ArchiveLink is trying to access external storage systems, network issues can prevent successful communication.
  
  Solution:
  To resolve the OA307 error, you can take the following steps:
  
  Check Kernel Version: Ensure that you are using a supported and up-to-date version of the SAP kernel. If necessary, upgrade to the latest version.
  Review ArchiveLink Configuration:
  
  Go to transaction code OAC0 to check the content repository settings.
  Verify that the storage system is correctly configured and accessible.
  Ensure that the document types are properly set up.
  
  
  Check Authorizations: Make sure that the user encountering the error has the necessary authorizations to access ArchiveLink functionalities. You can check this in transaction SU53 or by reviewing the user's roles and authorizations.
  Database Health: Check the health of the database where the archived documents are stored. Ensure that there are no connectivity issues or corruption.
  Network Connectivity: If ArchiveLink is configured to use external storage, verify that there are no network issues preventing access to that storage.
  Review Logs: Check the SAP system logs (transaction SM21) and the ArchiveLink logs for any additional error messages that could provide more context about the issue.
  
  Related Information:
  
  SAP Notes: Search for relevant SAP Notes in the SAP Support Portal that may address specific issues related to the OA307 error.
  Documentation: Review the official SAP documentation for ArchiveLink to ensure that your configuration aligns with best practices.
  Community Forums: Consider checking SAP Community forums or other user groups for similar issues and solutions shared by other users.
  
  If the problem persists after trying the above solutions, it may be necessary to contact SAP support for further assistance.