How To Fix OA306 - SAP ArchiveLink (SAP kernel error)

SAP Error Message - Details

• Message type: E = Error

• Message class: OA - SAP ArchiveLink: Messages for SAP ArchiveLink

• Message number: 306

• Message text: SAP ArchiveLink (SAP kernel error)

What causes this issue?

A request was to be sent to a content server.
The SAP kernel could not forward the request to the content server.

System Response

An error was reported by the SAP kernel.
Parameter RPCHOST does not exist.
The error occurred when calling the kernel function (programming
error).

How to fix this error?

The kernel functions of the content server connection should not be
used for your own programs. The content server functionality can only
be used via the SAP ArchiveLink function modules.

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message OA306 - SAP ArchiveLink (SAP kernel error) ?

  The SAP error message OA306 is related to SAP ArchiveLink and typically indicates a problem with the SAP kernel or the ArchiveLink configuration. This error can occur due to various reasons, including issues with the ArchiveLink settings, problems with the underlying database, or issues with the SAP kernel itself.
  Cause:
  
  Kernel Issues: The SAP kernel may be outdated or corrupted, leading to errors in processing ArchiveLink requests.
  Configuration Problems: Incorrect configuration of ArchiveLink settings, such as document types, storage systems, or content repositories.
  Database Issues: Problems with the database that stores the archived documents can also lead to this error.
  Authorization Issues: Insufficient authorizations for the user trying to access the archived documents.
  Network Issues: If the ArchiveLink is trying to connect to an external storage system, network issues can cause failures.
  
  Solution:
  
  Check Kernel Version: Ensure that you are using a supported and up-to-date version of the SAP kernel. If necessary, apply the latest patches or updates.
  Review ArchiveLink Configuration:
  
  Go to transaction code OAC0 to check the configuration of ArchiveLink.
  Verify that the content repository and document types are correctly set up.
  Ensure that the storage system is properly configured and accessible.
  
  
  Database Health Check: Check the health of the database where the archived documents are stored. Look for any inconsistencies or issues that may need to be resolved.
  User Authorizations: Ensure that the user has the necessary authorizations to access the ArchiveLink documents. Check roles and permissions.
  Check Logs: Review the SAP system logs (transaction SM21) and the ArchiveLink logs (transaction OAC3) for any additional error messages or warnings that could provide more context.
  Network Configuration: If using an external storage system, ensure that network configurations are correct and that the system can communicate with the storage.
  
  Related Information:
  
  SAP Notes: Check for relevant SAP Notes that may address specific issues related to the OA306 error. You can search the SAP Support Portal for notes related to ArchiveLink and kernel errors.
  Documentation: Review the official SAP documentation for ArchiveLink to ensure that all configurations are correctly implemented.
  Support: If the issue persists after trying the above solutions, consider reaching out to SAP Support for further assistance.
  
  By following these steps, you should be able to diagnose and resolve the OA306 error in SAP ArchiveLink.