How To Fix OA302 - SAP ArchiveLink (SAP kernel error)

SAP Error Message - Details

• Message type: E = Error

• Message class: OA - SAP ArchiveLink: Messages for SAP ArchiveLink

• Message number: 302

• Message text: SAP ArchiveLink (SAP kernel error)

What causes this issue?

A request was to be sent to a content server.
The SAP kernel could not forward the request to the content server.

System Response

An error was reported by the SAP kernel.
No table lines found.
The error occurred when calling the kernel function (programming
error).

How to fix this error?

The kernel functions of the content server connection should not be
used for your own programs. The content server functionality can only
be used via the SAP ArchiveLink function modules.

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message OA302 - SAP ArchiveLink (SAP kernel error) ?

  The SAP error message OA302 typically indicates an issue related to SAP ArchiveLink, which is a component used for document management and archiving in SAP systems. The error message suggests that there is a problem with the ArchiveLink configuration or the underlying kernel.
  Cause:
  The OA302 error can be caused by several factors, including:
  
  
  Configuration Issues: Incorrect settings in the ArchiveLink configuration can lead to this error. This includes issues with the content repository, storage system, or document types.
  
  
  Kernel Problems: The error may be related to the SAP kernel version being used. If the kernel is outdated or has bugs, it may not function correctly with ArchiveLink.
  
  
  Database Issues: Problems with the database that stores the archived documents can also trigger this error. This could include connectivity issues or corruption in the database.
  
  
  Authorization Issues: Insufficient authorizations for the user trying to access the ArchiveLink functionality can also lead to this error.
  
  
  Missing or Incorrect Archive Objects: If the archive objects are not correctly defined or are missing, it can cause issues when trying to access archived documents.
  
  
  Solution:
  To resolve the OA302 error, you can take the following steps:
  
  
  Check Configuration:
  
  Verify the configuration settings for ArchiveLink in transaction OAC0 (Content Repository) and ensure that all parameters are correctly set.
  Ensure that the content repository is correctly linked to the storage system.
  
  
  
  Update SAP Kernel:
  
  Check the version of the SAP kernel you are using. If it is outdated, consider upgrading to a more recent version that may have fixes for known issues.
  
  
  
  Database Check:
  
  Ensure that the database is functioning correctly. Check for any connectivity issues or errors in the database logs.
  If necessary, perform a database consistency check.
  
  
  
  Authorization Check:
  
  Verify that the user has the necessary authorizations to access ArchiveLink. You can check this in transaction SU53 or by reviewing the user roles and authorizations.
  
  
  
  Review Archive Objects:
  
  Check if the archive objects are correctly defined in transaction OAC3. Ensure that the objects are available and properly configured.
  
  
  
  Consult SAP Notes:
  
  Search for relevant SAP Notes in the SAP Support Portal that may address the OA302 error. There may be specific patches or recommendations provided by SAP.
  
  
  
  Contact SAP Support:
  
  If the issue persists after trying the above solutions, consider reaching out to SAP Support for further assistance. Provide them with detailed information about the error and the steps you have already taken.
  
  
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes such as OAC0 (Content Repository), OAC3 (Archive Object), and OAC2 (Storage System).
  SAP Documentation: Review the official SAP documentation for ArchiveLink for more detailed configuration and troubleshooting steps.
  Community Forums: Check SAP Community forums or other user groups for discussions related to the OA302 error, as other users may have encountered and resolved similar issues.
  
  By following these steps, you should be able to diagnose and resolve the OA302 error in your SAP system.