How To Fix OA299 - HTML control could not be started

SAP Error Message - Details

• Message type: E = Error

• Message class: OA - SAP ArchiveLink: Messages for SAP ArchiveLink

• Message number: 299

• Message text: HTML control could not be started

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

What else can you do?

First, use our AnswerBot below to get a possible cause and solution (requires a premium subscription).

Also, review the in-depth Common Questions & Answers listed below; you could discover a solution there or be able to connect with others who have faced similar challenges.

You can also try searching the SAP support portal (support.sap.com) but you need a special user ID to access it. It is possible that an SAP support note exists that provides additional details about the mistake or even steps for fixing it.

Smart SAP Assistant

• What is the cause and solution for SAP error message OA299 - HTML control could not be started ?

  The SAP error message "OA299 HTML control could not be started" typically indicates an issue with the HTML control component in the SAP GUI. This error can occur for various reasons, including configuration issues, missing components, or compatibility problems. Here are some potential causes, solutions, and related information:
  Causes:
  
  Missing or Corrupted HTML Control: The HTML control component required for rendering HTML content in SAP GUI may be missing or corrupted.
  Compatibility Issues: The version of SAP GUI may not be compatible with the operating system or the installed browser.
  Browser Configuration: The default web browser settings may not be configured correctly, or the browser may not be supported.
  User Permissions: Insufficient permissions to access the HTML control or related components.
  Network Issues: Problems with network connectivity that prevent the HTML control from loading resources.
  
  Solutions:
  
  
  Reinstall or Repair SAP GUI:
  
  Uninstall the current version of SAP GUI and reinstall it. This can help restore any missing or corrupted components.
  If you have the option, use the repair feature in the installer.
  
  
  
  Check Browser Settings:
  
  Ensure that the default web browser is properly configured and is a supported version.
  Check if the browser is set to allow pop-ups and has JavaScript enabled.
  
  
  
  Update SAP GUI:
  
  Ensure that you are using the latest version of SAP GUI. Check for updates and install any available patches.
  
  
  
  Check User Permissions:
  
  Verify that the user has the necessary permissions to access the HTML control and related components.
  
  
  
  Network Configuration:
  
  Check your network settings to ensure that there are no firewall or proxy issues that could be blocking access to the HTML control.
  
  
  
  Registry Settings (for advanced users):
  
  Sometimes, registry settings related to the HTML control may need to be adjusted. This should be done with caution and ideally by an IT professional.
  
  
  
  Related Information:
  
  SAP Notes: Check SAP Notes for any specific fixes or patches related to the HTML control error. SAP frequently updates its knowledge base with solutions to common issues.
  SAP Community: Engage with the SAP Community forums to see if other users have encountered similar issues and what solutions they found effective.
  Documentation: Review the SAP GUI documentation for any specific requirements or configurations needed for the HTML control.
  
  If the problem persists after trying these solutions, it may be beneficial to contact your IT support team or SAP support for further assistance.