How To Fix OA202 - SAP ArchiveLink (error in storage system)

SAP Error Message - Details

• Message type: E = Error

• Message class: OA - SAP ArchiveLink: Messages for SAP ArchiveLink

• Message number: 202

• Message text: SAP ArchiveLink (error in storage system)

What causes this issue?

A request was to be sent to a content server.
The content server could not process the request correctly.

System Response

A database error was reported by the content server.
Error from the database of the content server.

How to fix this error?

The error cannot be corrected in the application.

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message OA202 - SAP ArchiveLink (error in storage system) ?

  The SAP error message OA202 typically indicates that there is an issue with the ArchiveLink storage system. This error can occur for various reasons, and understanding the cause is essential for troubleshooting and resolving the issue. Here’s a breakdown of potential causes, solutions, and related information:
  Causes of OA202 Error
  
  
  Storage System Configuration Issues: The ArchiveLink storage system may not be configured correctly. This could include incorrect paths, missing configurations, or issues with the storage system itself.
  
  
  Network Issues: If the ArchiveLink storage system is located on a different server or network, connectivity issues could prevent SAP from accessing it.
  
  
  Permissions Issues: The user or service account that SAP is using to access the storage system may not have the necessary permissions to read/write data.
  
  
  Storage System Down: The storage system may be down or experiencing issues that prevent it from functioning correctly.
  
  
  Document Type Configuration: The document type associated with the ArchiveLink may not be set up correctly, leading to issues when trying to store or retrieve documents.
  
  
  Database Issues: If the database that supports the ArchiveLink is experiencing issues, it could lead to errors when trying to access archived documents.
  
  
  Solutions
  
  
  Check Configuration: Verify the configuration settings for the ArchiveLink storage system in SAP. Ensure that all paths and settings are correct.
  
  
  Test Connectivity: If the storage system is remote, check the network connectivity between the SAP system and the storage system. Use tools like ping or telnet to test connectivity.
  
  
  Review Permissions: Ensure that the user or service account has the necessary permissions to access the storage system. This may involve checking both SAP and the storage system's permissions.
  
  
  Check Storage System Status: Verify that the storage system is operational. If it is down, work with your IT team to resolve any issues.
  
  
  Document Type Settings: Review the settings for the document type in SAP ArchiveLink. Ensure that it is configured correctly and that the storage system is assigned properly.
  
  
  Database Health Check: If you suspect database issues, perform a health check on the database that supports the ArchiveLink. Look for any errors or performance issues.
  
  
  SAP Notes and Support: Check SAP Notes for any known issues related to the OA202 error. SAP may have provided patches or updates that address this issue.
  
  
  Related Information
  
  
  SAP ArchiveLink Documentation: Review the official SAP documentation for ArchiveLink to understand the configuration and operational requirements.
  
  
  SAP Community and Forums: Engage with the SAP community forums where other users may have encountered similar issues. They can provide insights and solutions based on their experiences.
  
  
  SAP Support: If the issue persists and you cannot resolve it, consider reaching out to SAP Support for assistance. They can provide more in-depth troubleshooting based on your specific environment.
  
  
  By following these steps, you should be able to identify the cause of the OA202 error and implement a solution to resolve it.