How To Fix OA199 - SAP ArchiveLink (error in storage system)

SAP Error Message - Details

• Message type: E = Error

• Message class: OA - SAP ArchiveLink: Messages for SAP ArchiveLink

• Message number: 199

• Message text: SAP ArchiveLink (error in storage system)

What causes this issue?

A request was to be sent to a content server.
The content server could not process the request correctly.

System Response

A message error was reported by the content server.
The content server could not interpret the request.

How to fix this error?

The error cannot be corrected from the application.
Please contact your system administrator/content server administrator.

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message OA199 - SAP ArchiveLink (error in storage system) ?

  The SAP error message OA199 indicates that there is an issue with the ArchiveLink storage system. This error typically arises when there is a problem with the connection to the storage system, or when the storage system itself is not functioning correctly. Here are some common causes, solutions, and related information for this error:
  Causes:
  
  Connection Issues: The connection between SAP and the storage system may be disrupted or misconfigured.
  Storage System Down: The storage system (e.g., a file system, database, or third-party storage solution) may be down or not accessible.
  Configuration Errors: Incorrect configuration settings in the ArchiveLink settings or the storage system.
  Authorization Issues: The user or service account may not have the necessary permissions to access the storage system.
  File System Issues: If the storage system is a file system, there may be issues such as insufficient disk space or file system corruption.
  
  Solutions:
  
  Check Connection: Verify that the connection to the storage system is active and correctly configured. This may involve checking network settings, firewall rules, and connection parameters.
  Storage System Status: Ensure that the storage system is up and running. If it is down, restart the service or contact the system administrator.
  Review Configuration: Check the ArchiveLink configuration in SAP (transaction OAC0) to ensure that all settings are correct, including the storage system settings.
  User Permissions: Verify that the user or service account has the necessary permissions to access the storage system. Adjust permissions as needed.
  Check Logs: Review the SAP application logs (transaction SLG1) and the logs of the storage system for any error messages that could provide more context on the issue.
  Disk Space: If the storage system is a file system, check for available disk space and clear up space if necessary.
  Consult Documentation: Refer to SAP documentation or the specific documentation for the storage system for troubleshooting steps and best practices.
  
  Related Information:
  
  SAP Notes: Check SAP Notes related to ArchiveLink and the specific storage system you are using. SAP Notes often contain patches, updates, or specific troubleshooting steps for known issues.
  Transaction Codes: Familiarize yourself with relevant transaction codes such as OAC0 (ArchiveLink Administration) and OAC2 (Storage System Administration) for managing ArchiveLink settings.
  Support: If the issue persists after trying the above solutions, consider reaching out to SAP support for further assistance.
  
  By following these steps, you should be able to diagnose and resolve the OA199 error in SAP ArchiveLink.