How To Fix OA195 - SAP ArchiveLink (error in storage system)

SAP Error Message - Details

• Message type: E = Error

• Message class: OA - SAP ArchiveLink: Messages for SAP ArchiveLink

• Message number: 195

• Message text: SAP ArchiveLink (error in storage system)

What causes this issue?

A request was to be sent to a content server.
The content server could not process the request correctly.

System Response

A program error was reported by the content server.
Programs in the content server are not running correctly.

How to fix this error?

The error cannot be corrected from the application. Please contact your
system administrator/content server administrator.

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message OA195 - SAP ArchiveLink (error in storage system) ?

  The SAP error message OA195 indicates that there is an issue with the ArchiveLink storage system. This error typically arises when the system is unable to access or interact with the storage system where documents are archived. Here are some common causes, potential solutions, and related information for this error:
  Causes:
  
  Configuration Issues: The ArchiveLink storage system may not be configured correctly in the SAP system.
  Network Issues: There may be network connectivity problems between the SAP system and the storage system.
  Storage System Unavailability: The storage system may be down or not reachable due to maintenance or other issues.
  Authorization Problems: The user or the system may not have the necessary permissions to access the storage system.
  Document Not Found: The specific document being requested may not exist in the storage system.
  Incorrect Storage Path: The path to the storage system may be incorrectly defined in the ArchiveLink configuration.
  
  Solutions:
  
  Check Configuration: Verify the ArchiveLink configuration settings in transaction OAC0. Ensure that the storage system is correctly defined and that all parameters are set properly.
  Test Connectivity: Use tools like ping or telnet to check if the SAP system can reach the storage system. Ensure that there are no firewall rules blocking access.
  Check Storage System Status: Ensure that the storage system is operational. If it is down, coordinate with the relevant team to bring it back online.
  Review Authorizations: Check the user authorizations for accessing the ArchiveLink storage system. Ensure that the necessary roles and permissions are assigned.
  Document Verification: Confirm that the document you are trying to access is indeed archived in the storage system. You can do this by checking the ArchiveLink logs or using transaction OAC3.
  Correct Storage Path: If the storage path is incorrect, update it in the ArchiveLink configuration to point to the correct location.
  
  Related Information:
  
  Transaction Codes:
  
  OAC0: ArchiveLink Administration
  OAC3: ArchiveLink Document Management
  
  
  Logs and Traces: Check the ArchiveLink logs for more detailed error messages. You can find logs in transaction SLG1 (Application Log).
  SAP Notes: Search for relevant SAP Notes in the SAP Support Portal that may address specific issues related to ArchiveLink and the OA195 error.
  Documentation: Review the official SAP documentation on ArchiveLink for best practices and troubleshooting steps.
  
  If the issue persists after trying the above solutions, it may be beneficial to contact SAP support for further assistance.